Driver Development Coordinator

Job Overview

 What you will be doing:

• Creates relationships with drivers by displaying genuine interest in his/her family, goals, and personal interests. 

• Assists drivers by cultivating strong professional relationships with all departments across the organization that influence the drivers’ success.   

• Assists each driver in achieving quarterly bonus parameters.  

• Proactively address items that could lead to driver turnover, including, but not limited to, the following: Utilization, Fuel Management, Customer Service, Safety Responsibilities   

• Conducts weekly meetings and communication with Driver Leaders about potential driver concerns including the following: Utilization, Home Time, Payroll, Equipment issues, etc.  

• Manages at-risk action items including; manages the tickets escalated to the Driver Development level and researches the information to work towards resolution, monitors and oversees open tickets at the Driver Leader level, opens at-risk tickets in AS400 for drivers on the Verification of Employment (VOE) List and monitors term projects and ensures at-risk items are open for each driver on the list. 

• Manages, responds, and resolves all Workhound comments on a daily and weekly basis.  

• Presents “Win of the Week” weekly and creates/executes weekly broadcast to send to fleet. 

• Attends retention meetings and provides information on turnover trends, obstacles and solutions, and success stories for review. 

• Other duties as assigned including proactively assisting others in achieving the organization’s objectives. 

Talent Requirements:

• High school diploma or equivalent, paired with relevant professional experience. 

• 3 years of transportation experience is preferred, paired with other relevant professional experience. 

• Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is  preferred. 

• Ability to process information with high levels of accuracy and energy. 

• Ability to multi-task and prioritize workload. 

• Computer proficiency and ability to navigate between multiple programs. 

• Demonstrates an “All In to Win” attitude and displays self-motivation and a strong desire to learn within an unpredictable and demanding environment. 

Benefits: 

• Opportunity to earn bonuses!
• Full comprehensive benefit package!
• 120 hours of Paid Time Off earned on your first day!
• 160 hours of work from home after 1 year of service! 
• 401 (K)

Corporate Dubuque Office Perks:

• Our fitness funplex with full gym, onsite free fitness instructor and yoga classes. Bonus perk with indoor pickle ball and basketball courts
• Weekly on-site chiropractor and massage therapist
• On-site daily coffee truck, salad/soup bar and lunch service
• Casual work environment with tremendous upward potential

Company Overview
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.

With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.