Evening Supervisor - Charles C. Myers Library

Job Overview

The University of Dubuque is a growing faith-based University that is seeking an Evening Supervisor for the Charles C. Myers Library.

Position Summary:

The Evening Supervisor provides frontline support for library users by offering research assistance at the reference desk and supervising student workers at the circulation desk during evening hours. This part-time position plays a key role in maintaining a welcoming and service-oriented environment during the library's evening operations. The Evening Supervisor ensures that public services run smoothly, helps users access library resources, and contributes to the overall effectiveness of the library's services. Regular hours are Monday through Thursday evenings when classes are in session, with additional hours during academic breaks and summer sessions determined in consultation with the Assistant Director for Public Services.

Primary Responsibilities:

• Provide research and information assistance at the reference desk during evening hours
• Supervise and support student workers at the circulation desk, ensuring quality service and adherence to library policies
• Assist with circulation tasks, including checking materials in and out, managing reserves, and responding to user inquiries
• Troubleshoot basic technology issues related to library equipment and user access
• Monitor the library environment to ensure a safe, welcoming, and productive space for users
• Communicate effectively with library staff to report issues and maintain continuity across shifts
• Perform opening and/or closing procedures as assigned
• Support library services and operations during academic breaks and summer sessions, as scheduled
• Perform other duties as assigned in support of the University's Mission

Skills and Abilities:

• Strong interpersonal and customer service skills
• Ability to communicate effectively with students, faculty, staff, and coworkers
• Reliable and self-directed, with the ability to work independently during evening hours
• Basic knowledge of library services, circulation procedures, and research tools
• Comfortable using common computer applications and troubleshooting basic technology issues
• Ability to supervise and provide direction to student workers
• Attention to detail and strong organizational skills
• Ability to respond calmly and appropriately to questions, disruptions, or emergencies

Qualifications:

• Undergraduate Degree Required
• Basic familiarity with computers, office software, and internet research tools
• Supervisory experience, especially of college-age individuals
• Availability to work scheduled evening hours during the academic year
• Preferred: Library experience, especially in reference services

To apply with a growing faith-based University for the Evening Supervisor within the Charles C. Myers Library position, please submit a cover letter, resume, three professional references, and UD employment application, located on our website, to HR@dbq.edu or to the Director of Human Resources, at the University of Dubuque, 2000 University Avenue, Dubuque, IA 52001.

Applications from qualified persons with diverse backgrounds and cultures, including women and persons of color, are welcomed.  AA/EEO.  For more information regarding the Jeanne Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/