Event Ticket Seller

Job Overview

MAJOR DUTIES & RESPONSIBILITIES
• Accurately sell tickets to customers using computerized ticket system or with pre-printed tickets.
• Handle monies with speed and accuracy when making change.
• Completes daily sales reports. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit.
• Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning upcoming events.
• Responds promptly to customer needs, responds to request for service and assistance, able to work independently and handle most box office questions without assistance.
• Ability to easily familiarize themselves with seating charts, prices, and discounts for each event.
• Files various records and reports. Performs related clerical work assigned.
• Maintains confidentiality concerning upcoming events.
• Answer Box Office telephones.
• Other duties as assigned.

“ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRRA Federal Contractor.”

WORKING CONDITIONS:
• Work in close quarters with co-workers.
• Regular use of hands to handle coins and currency, tickets and computer keystrokes.
• Work hours are casual labor, seasonal, and non-guaranteed.
• Flexible Hours assigned according to event schedule.
o Hours can include weekdays, nights, weekends, and holidays.
KNOWLEDGE, SKILLS AND ABILITIES:
• Ability to count money, make change accurately.
• Good customer service and communication skills both in person and on phone.
• Ability to input data into computer to record sales transactions.
• Communicate with customers in a friendly manner and be professional at all times.
• Ability to work independently and as a member of a team.
• Stay calm under pressure.
• Maintains a professional attitude and appearance.
• Listens, clarifies and responds well to customer questions.
• Prior experience in a customer service position and computer experience preferred.
• High School Diploma or GED or equivalent experience.
• Must be able to pass a credit and background check.