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Event Ticket Seller

Five Flags Center

2 Positions

ID: 6105

Posted On 01/07/2022

Job Overview

MAJOR DUTIES & RESPONSIBILITIES
• Accurately sell tickets to customers using computerized ticket system or with pre-printed tickets.
• Handle monies with speed and accuracy when making change.
• Completes daily sales reports. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit.
• Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning upcoming events.
• Responds promptly to customer needs, responds to request for service and assistance, able to work independently and handle most box office questions without assistance.
• Ability to easily familiarize themselves with seating charts, prices, and discounts for each event.
• Files various records and reports. Performs related clerical work assigned.
• Maintains confidentiality concerning upcoming events.
• Answer Box Office telephones.
• Other duties as assigned.
WORKING CONDITIONS:
• Work in close quarters with co-workers.
• Regular use of hands to handle coins and currency, tickets and computer keystrokes.
• Work hours are casual labor, seasonal, and non-guaranteed.
• Flexible Hours assigned according to event schedule.
o Hours can include weekdays, nights, weekends, and holidays.
KNOWLEDGE, SKILLS AND ABILITIES:
• Ability to count money, make change accurately.
• Good customer service and communication skills both in person and on phone.
• Ability to input data into computer to record sales transactions.
• Communicate with customers in a friendly manner and be professional at all times.
• Ability to work independently and as a member of a team.
• Stay calm under pressure.
• Maintains a professional attitude and appearance.
• Listens, clarifies and responds well to customer questions.
• Prior experience in a customer service position and computer experience preferred.
• High School Diploma or GED or equivalent experience.
• Must be able to pass a credit and background check.

Primary Contact

365501

Julie Husemann

Director of Finance, Finance

563-589-4256

Phone

Phone

Phone

Fax

jhusemann@fiveflagscenter.com

Email

True

True

False

Job Details

Categories

Arts and Entertainment
Customer Service
Music/Entertainment

Location

Dubuque, IA

Shift

Flexible

Job Type

Employee

Full/Part

Part Time


Qualifications

Education

High School/GED

Company ID

1026

Job REQ #

# Positions

2

Start Date

20220107

End Date

20221031

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Five Flags Center

About the Company

Dubuque's Center for Entertainment!

In the heart of Dubuque, Iowa's historic downtown, is an entire city block of entertainment!

Dubuque Five Flags Center comprises the renovated historic Five Flags Theater- home of the Dubuque Symphony Orchestra, ballets, broadway shows;
Five Flags Arena - home of Dubuque Thunderbirds Hockey, concerts, sporting events, family shows,

The Bijou Room- home of Fly-By-Night Productions "theater in an intimate space."

There's always a lot going on at Five Flags! From the best family programming, to exciting sports and the nation's top touring performers, the Five Flags Center is the Tri-States home for quality entertainment.