Job Overview

Employment Type:

Full time

Shift:

Day Shift

Description:

EVS Day supervisor

POSITION PURPOSE:

Under the general direction of the Director of Environmental Services, are responsible providing effective leadership, guidance and supervision of the daily functions of Environmental Services.  The Supervisor plans, assigns and monitors colleague work performance in order to achieve efficient and effective departmental operations. Assists the Director with development and implementation of policies and procedures that facilitate daily operations, safety and cleanliness and are in accordance with all applicable Mercy Medical Center policies and procedures, Joint Commission (TJC) standards, state and federal laws and regulations.  Responsible for staff scheduling, performance evaluations, training programs and assists with the disciplinary process.  

Details:

Your best life. Our one purpose.

At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

What you will do:

• Adheres to the principles of caring and expected behaviors outlined in Mercy Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with Mercy Medical Center's Mission and Values.
• Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
• Provides leadership and supervision for the department resulting in effective teamwork, colleague engagement and a safe work environment.
• Serves as a role-model for Environmental Services staff and as a resource for other staff on procedural matters.
• Performs supervisory functions in a thorough and efficient manner using resources of time, supplies, equipment and instruction to continually improve the quality of work performed. 
• Assists with the hiring, scheduling, placement, training, evaluations and disciplinary actions.
• Effectively supervises the day-to-day activities of the Environmental Services department by establishing staff work schedules, monitoring workload, and staff assignments.  Ensures that staff are efficient and effective in cleaning duties. Adjusts staff to changing and/or varied workloads.
• Provides/oversees orientation and thoroughly trains staff in safe hospital housekeeping techniques and use of equipment.  Delegates work tasks to appropriate staff.
• Evaluates supply needs and orders supplies as needed.
• Monitor meeting room set-ups.
• Responsible for routine unit inspections after discharge cleaning and daily room cleaning to assure that hospital quality standards are met. Corrects deficiencies in a timely fashion.  Routinely performs rounds of all areas to note opportunities for improvement and equipment/facility needs.
• Ensures that all equipment is safe, clean and in proper working condi­tion.  Requests or complete repairs and maintenance of building or equipment as necessary.  Submits repairs orders as needed.
• Maintains broad, current knowledge of departmental policies and procedures. Assists with revision of existing and development of new policies and procedures to ensure departmental effectiveness.
• Continuously assesses and improves the department’s performance based on, but not limited to the department’s quality plan monitors, process improvement activities, patient/colleague satisfaction data and colleague safety and injury prevention.
• Assists in ensuring compliance with The Joint Commission and other regulatory agencies.
• Performs clerical activities such as typing, keeping records, handles PTO requests, payroll, completion of daily workload forms, etc.
• Assists the Director with developing human resources and financial budgets. In conjunction with the Director, is responsible for the management and control of expenditures for labor, supply costs, and equipment so budgetary objectives are met.
• Prepare work schedules, monitor time and attendance, and labor productivity to stay within established budget.
• Attend and actively participate in staff meetings and other committees as requested by the Director. 
• Performs other duties consistent with purpose of job as directed.

What we are looking for:

• High-school diploma or GED required.  Associate's degree preferred.
• Formalized training in environmental cleaning programs and safety methodology preferred.
• Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 5 years thereafter.
• Previous experience of 3-5 years in environmental services/housekeeping including 1-2 years in a leadership/supervisory role; hospital setting preferred.
• Knowledge of proper and safe chemical use and handling.
• Demonstrates general working knowledge of computers and department specific software helpful.  (i.e. HealthStream,Word, Excel, Outlook; internet/intranet).  Ability to use other software as required to perform the essential functions of the job.
• Must possess a valid driver’s license.
• Maintains a professional, collaborative work environment so as to foster a positive public image for Mercy Medical Center. 
• Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.)
• Must be able to plan day-to-day activities, give direction, coach and supervise staff.
• Must be able to organize, prioritize, and function in a fast-paced environment where frequent changes in daily routine occur.
• Must have strong leadership skills and a high-degree of independent decision-making ability to make sound, well thought out decisions.
• Must have strong interpersonal skills with demonstrated experience working with and supervising diverse groups, ability to handle interactions with discretion, tact & courtesy. 
• Meet, inform, and interact with patients and hospital staff for the purpose of communication, public relations, input, and service evaluation.   Directly and tactfully address inappropriate behavior of staff and guests.
• Must have well-developed written and oral communication and have the ability to communicate and influence all levels of personnel and customer base.
• May require the ability to be cross-trained into multiple positions and perform all duties of Environmental Services staff.

MercyOne Eastern Iowa provides exceptional, personalized care to Dubuque, Dyersville, Elkader, Clinton and surrounding areas providing more than 300 licensed beds. MercyOne Eastern Iowa operates four medical centers in Dubuque, Elkader, Dyersville and Clinton. Our facility in Clinton has branches in Fulton specializing in family medicine and Savanna Home Health & Hospice Care based in Illinois.

• MercyOne Dubuque Medical Center
• MercyOne Dyersville Medical Center
• MercyOne Elkader Medical Center
• MercyOne Clinton Medical Center

With a history dating back more than 130 years, MercyOne Eastern Iowa has grown through expansions, acquisitions and consolidations to help provide exceptional, personalized care to our communities. Our four medical centers employ over 2,000 colleagues and medical staff improving access and creating an even higher level of care coordination to benefit patients and communities throughout the region.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

• Reverence
• Commitment to Those Who are Poor
• Safety
• Justice
• Stewardship
• Integrity

Our Vision:

• We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

• Listen to understand.
• Learn continuously.
• Keep it simple.
• Create solutions.
• Deliver outstanding service.
• Own and speak up for safety
• Expect, embrace and initiate change.
• Demonstrate exceptional teamwork.
• Trust and assume good intentions.
• Hold myself and others accountable for results.
• Communicate directly with respect and honesty.
• Serve every person with empathy, dignity and compassion.
• Champion diversity, equity and inclusion.

Our Promise:

• We Listen.
• We Partner.
• We Make it Easy.

MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.