Job Overview

Express Employment Professionals is seeking candidates for an Expeditor / Order Management Support position with a local Dubuque company.

This position will support purchasing and order management by tracking orders, communicating with vendors, monitoring shipments, and helping ensure materials arrive on time.

Responsibilities:

• Track and maintain open purchase orders
• Communicate with vendors regarding order status, lead times, backorders, and shipping updates
• Process order acknowledgements and order changes
• Enter and monitor sales orders and work orders
• Verify pricing, quantities, and lead times
• Communicate material shortages and availability to internal teams
• Follow up on past-due orders, tracking information, and proof of delivery
• Investigate shipping discrepancies and delays
• Communicate with vendors, customers, and shipping companies
• Provide additional order management support as needed

Qualifications:

• High school diploma or equivalent
• Strong organization and prioritization skills
• Comfortable working with data and computer systems
• Proficiency with Microsoft Word, Excel, and Outlook
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Previous experience in customer service, administration, purchasing, scheduling, order fulfillment, or material planning preferred