Job Overview

Express Employment Professionals is seeking friendly and dependable Front Desk Associates for a well-known hotel in the Dubuque area. This role is perfect for someone who enjoys working with people, staying organized, and providing top-notch guest service.

We have several shifts available, including:

• 11:00 AM – 7:00 PM
• 2:00 PM – 10:00 PM
• Part-time options: 4-hour shifts (for example, 4:00 PM – 8:00 PM)
  Weekend availability is required, but you will not work every weekend.

Key Responsibilities:

• Greet and assist guests with check-in and check-out procedures
• Answer phones, respond to inquiries, and provide excellent customer service
• Handle reservations, payments, and guest requests accurately
• Communicate effectively with housekeeping and maintenance staff
• Maintain a professional, welcoming atmosphere in the lobby area
• Ensure guest satisfaction and resolve issues promptly

What We’re Looking For:

• Previous hospitality or customer service experience preferred
• Strong communication and multitasking skills
• Reliable, friendly, and professional demeanor
• Comfortable using computers and learning hotel management systems
• Flexibility to work weekends and varying shifts as needed

Why You’ll Love This Role:

• Flexible scheduling options
• Opportunity to gain hospitality experience
• Great team environment with supportive leadership
• Temp-to-hire opportunity with long-term potential

Apply today through Express Employment Professionals – Dubuque!
Call 563-583-1600 or visit ExpressPros.com/DubuqueIA to get started.