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Front Desk / Customer Service

Express Employment Professionals

1 Positions

ID: 14527423

Posted On 03/27/2026

Job Overview

Looking for a professional office role with long-term growth?
A local insurance office is seeking a friendly and reliable Customer Service / Front Office team member to support daily operations and provide excellent service to clients.

What You’ll Do:

  • Greet clients and assist with front office needs
  • Answer phones and respond to customer inquiries
  • Provide support with policy questions and account updates
  • Perform data entry and maintain accurate records
  • Assist with general administrative and office tasks

What You Need:

  • Strong communication and customer service skills
  • Comfortable working with computers and Microsoft Office
  • Professional, friendly demeanor
  • Reliable and detail-oriented

Requirements:

  • Willingness to obtain a Personal Lines Insurance License within the first 6 months (company supported)
  • Previous office or customer service experience 

Why Apply:

  • Full-time, consistent weekday schedule
  • Benefits package including health, dental, and vision insurance
  • 401(k) plan
  • 3 weeks of PTO
  • Long-term growth opportunities within the company

Apply Today

If you’re looking for a stable office role with room to grow, we’d love to chat! Apply online or email Jobs.DubuqueIA@Expresspros.com to be considered. 

Primary Contact

1756909463549

Morgan Schaul

Front Office Coordinator,

(563)583-1600

Phone

Phone

Phone

Fax

Morgan.Schaul@expresspros.com

Email

True

True

True

Job Details

Categories

Clerical/Office Administration
Customer Service
Dental
Insurance
Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1011

Job REQ #

14527423

# Positions

1

Start Date

20260327

End Date

20260604

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About the Company

About Express

On a Mission to Put
a Million People to Work

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care.

If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more.

For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals.

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