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Guest Service Agent

Sedona Staffing Services

0 Positions

ID: 56150593

Posted On 05/06/2026

Job Overview

Location: Amana, Ia
Guest Service Agent $15+ Based on experience
Flexible availability, weekends and Holidays required.
Local Background Check required
Position Summary
We are seeking a friendly, professional, and customer-focused Front Desk Agent to join our hospitality team. This role is responsible for providing exceptional guest service while managing front desk operations, reservations, and guest communications. The ideal candidate thrives in a fast-paced environment, maintains a positive attitude, and is committed to creating a welcoming experience for every guest.
Key Responsibilities
  • Greet guests warmly upon arrival and assist with check-in and check-out procedures 
  • Respond promptly and professionally to guest inquiries, requests, and concerns 
  • Manage reservations, cancellations, and modifications accurately using the hotel booking system 
  • Provide guests with information regarding hotel amenities, local attractions, and available services 
  • Maintain a clean, organized, and professional front desk and lobby area 
  • Ensure guest records and account information are accurate and up-to-date 
  • Collaborate with housekeeping, maintenance, and other departments to meet guest needs and ensure smooth hotel operations 
  • Handle cash, credit card, and other payment transactions accurately and securely 
  • Uphold hotel policies, procedures, and service standards to ensure guest satisfaction and safety 
  • Assist in resolving guest issues professionally and efficiently 
  • Perform additional duties as assigned by management

Qualifications:
High school diploma or equivalent required; additional hospitality training is a plus
Previous customer service, hospitality, or front desk experience preferred
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to remain calm, professional, and solution-oriented in a fast-paced environment
Basic computer proficiency and experience with reservation or property management systems preferred
Flexible availability, including evenings, weekends, and holidays
Positive attitude with a genuine passion for helping guests

How to apply:
 Email resume to cedarrapids@careerpros.com

 Sedona Staffing is an equal opportunity employer.

Primary Contact

345401

Sedona Staffing

Human Resources,

563-556-3040

Phone

Phone

Phone

Fax

info@careerpros.com

Email

True

True

True

Job Details

Categories

Customer Service
Environmental/Quality Assurance/Safety
Food and Beverage
Hotel/Hospitality/Tourism
Housekeeping/Janitorial
Labor
Maintenance/Repair
Sales/Service
Skilled Labor Trades

Location

Amana, IA

Job Type

Employee

Full/Part

Pay/Salary

0.00


Qualifications

Education

High School/GED

Company ID

352

Job REQ #

56150593

# Positions

0

Start Date

20260506

End Date

20260611

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Sedona Staffing Services

About the Company

Sedona Staffing Services is a Certified Woman Owned, global staffing, recruiting, and executive search firm. We locate qualified professionals, who excel in their careers, and provide customized staffing solutions for our client companies. Nationally, we're part of NPAworldwide, a global recruiting network, whose reach allows Sedona to recruit skilled candidates for highly technical, medical, executive, or hard-to-fill positions.

In summary, Sedona specializes in finding the right fit for both job seekers and businesses.

Our customized staffing solutions help businesses reduce costs and risk, increase efficiency, and provide flexibility.

Job seekers benefit from our free services and vast employer connections that aid in their job search and placement.