
Guest Service Agent
Sedona Staffing Services
0 Positions
ID: 56150593
Posted On 05/06/2026
Job Overview
Guest Service Agent $15+ Based on experience
Flexible availability, weekends and Holidays required.
Local Background Check required
- Greet guests warmly upon arrival and assist with check-in and check-out procedures
- Respond promptly and professionally to guest inquiries, requests, and concerns
- Manage reservations, cancellations, and modifications accurately using the hotel booking system
- Provide guests with information regarding hotel amenities, local attractions, and available services
- Maintain a clean, organized, and professional front desk and lobby area
- Ensure guest records and account information are accurate and up-to-date
- Collaborate with housekeeping, maintenance, and other departments to meet guest needs and ensure smooth hotel operations
- Handle cash, credit card, and other payment transactions accurately and securely
- Uphold hotel policies, procedures, and service standards to ensure guest satisfaction and safety
- Assist in resolving guest issues professionally and efficiently
- Perform additional duties as assigned by management
Qualifications:
High school diploma or equivalent required; additional hospitality training is a plus
Previous customer service, hospitality, or front desk experience preferred
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to remain calm, professional, and solution-oriented in a fast-paced environment
Basic computer proficiency and experience with reservation or property management systems preferred
Flexible availability, including evenings, weekends, and holidays
Positive attitude with a genuine passion for helping guests
How to apply:
Email resume to cedarrapids@careerpros.com
Sedona Staffing is an equal opportunity employer.

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