Host/Hostess

Job Overview

LOCK 11
The New Rooftop Restaurant at The Key Hotel
Q CASINO + RESORT

Host

BASIC FUNCTION

• Greet guests when they enter the restaurant and assign seating. Tear down and set up tables.

ORGANIZATIONAL RELATIONSHIPS

• Reports to:    Food & Beverage Supervisor

HOURS

• Monday - Off
• Tuesday - 12:00 PM - 8:00 PM
• Wednesday - Off
• Thursday - 4:00 PM - 9:00 PM
• Friday - 12:00 PM - 9:00 PM
• Saturday - 12:00 PM - 9:00 PM
• Sunday - 11:00 AM - 5:00 PM
  **Schedule subject to change due to business levels

SPECIFIC DUTIES AND RESPONSIBILITIES

• Obtain and return cash bank to Cage.
• Balancing of reports on shift.
• Clear, clean, and reset tables as needed.
• Greet and seat guests.
• Direct waitstaff to their section.
• Stocking of supplies.
• Pre-bus and bus tables.
• Take dirty dishes to the kitchen.
• Fold linen napkins.
• Complete side work.
• Other duties as assigned.

EDUCATION, TRAINING AND EXPERIENCE

• No formal education required.

STANDARDS OF PERFORMANCE

• Must be able to operate POS register.
• Must be able to count currency.
• Must be able to complete restaurant paperwork.
• Possess good customer relations skills.
• Possess good communication skills.
• Tables should be bussed in a timely manner.
• Greet guests within 45 seconds after guests are seated.
• Inform the guests of the server’s name.
• Refill guest’s drinks as needed.

MENTAL AND PHYSICAL REQUIREMENTS

• Lifting up to 50 lbs.
• Walking fast paced for long periods of time.
• Standing for long periods of time.
• Stooping, crouching.
• Talking

WORKING ENVIRONMENT AND CONDITIONS

• Inside work.
• Occasional outside work.
• Exposure to cigarette smoke.
• Exposure to cleaning chemicals.
• Occasional loud noise levels.

EQUIPMENT AND TOOLS

• Coffee machine
• POS
• Micros register
• Adding machine (calculator)
• Copy machine
• Credit card machine
• Telephone