Houlihans Server

Job Overview

Q CASINO + RESORT

HOULIHANS

Food Server

BASIC FUNCTION
Serve food and/or drinks to guests, ensuring guest satisfaction.

ORGANIZATIONAL RELATIONSHIPS

• Reports to:    Food & Beverage Supervisor
• Supervises:    N/A

HOURS OF WORK

• Monday - Off
• Tuesday - 3:30 PM - 9:00 PM
• Wednesday - 3:30 PM - 9:00 PM
• Thursday - 3:30 PM - 9:00 PM
• Friday - 3:30 PM - 10:00 PM
• Saturday - 10:00 AM - 11:00 PM
• Sunday - OFF

This is the full range of hours schedule would be based on 20 hours a week.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Take food and drink orders.
• Provide prompt and proper service.
• Enter food and drink orders into Point of Sales system.
• Service table with refills or any other items needed by guests.
• Remove dirty dishes and help clean tables.
• Present check to guests and take to hostess stand if applicable.
• Complete all side work.
• Reset tables.
• Clean all work areas.
• Other duties as assigned.

EDUCATION, TRAINING AND EXPERIENCE

• No formal education required.
• 6 months prior waitstaff experience preferred.

STANDARDS OF PERFORMANCE

• Food to be served within 10 minutes for lunch orders.
• Food to be served within 20 minutes for dinner orders.
• Keep guests satisfied by providing service.
• Basic reading and writing skills.
• Knowledge of menu items.

MENTAL AND PHYSICAL REQUIREMENTS

• Lifting to 10 lbs.
• Walking for long periods of time
• Climbing stairs
• Standing for long periods of time
• Talking, hearing
• Stooping

WORKING ENVIRONMENT AND CONDITIONS

• Inside work
• Occasional outside work
• Exposure to cigarette smoke
• Exposure to cleaning solutions

EQUIPMENT AND TOOLS

• Coffee machine
• Point of Sales register