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Housekeeper - EVS - FT - Days


1 Positions


Posted On 10/20/2023

Job Overview

Employment Type:

Full time


Day Shift


Responsible for a clean and safe environment within the facility by following routine cleaning procedures. May occasionally take direction from a nursing director or departmental supervisor may give direction on housekeeping needs of that area.  Provide cleaning for patient and non-patient areas of the hospital.  Services provided include surface cleaning, floor care, carpet cleaning, and moving equipment and furniture.

Previous janitorial and cleaning experience preferred.  Some previous experience in hospital standards, methods, and procedures desirable but not mandatory as may be trained on the job.  High school graduate or equivalent preferred.

1. Demonstrate the Mission and Values of Mercy Medical Center.
2. Maintain a high level of customer service by promptly welcoming everyone in a friendly manner, smiles warmly and introduces her/himself. Listens carefully to what others have to say, avoiding interrupting others. Treats others as if she/he is the most important person in the facility. Practices service recovery by apologizing for problems and inconveniences, corrects the problem, takes action once issue is identified and meets the customer’s immediate needs or refers the matter onto someone else.
3. Maintain clean patient rooms and discharge units to meet hospital standards. Empties trash and linen containers, high dusts, damp mops, cleans bathroom, cleans/makes bed, damp wipes all horizontal surfaces including clean over-bed table, and checks own work.
4. Maintain clean office/ancillary areas. Audits are done frequently for Quality Control.
5. Has knowledge of and is able to differentiate between isolations. Performs special isolation cleaning according to established procedures as required.
6. Maintain a clean cart, equipment, and janitor closet/storage areas.
7. Replenish supplies of soap, tissues, towels, disposable items and other items as needed.
8. Responsible for reporting the need for repair of equipment, furniture, building, and fixtures to appropriate person.
9. On an annual basis, performs a thorough cleaning for assigned areas.
10. Must be efficient and effective with use of cleaning products and equipment.
11. Take an active role in improving the quality of service provided by our department.
12. Actively participates in department meetings, committees, conferences, and in-services.
13. Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. Complies with Safety and Infection Control & Procedure.
14. Must adhere to The Joint Commission Standards (TJC) (i.e., use of wet floor signs, electrical check of equipment, do not use doorstops, proper use/mixing of chemicals).
15. Understands and observes all safety rules. Reports all accidents or incidents. Corrects or reports all safety hazards seen. Knowledge of Safety Plan.
16. Performs other duties and responsibilities as assigned.
1. Must be able to become familiar with use and care of housekeeping chemicals and equipment.
2. Possess a knowledge of all chemicals used in routine cleaning and is trained on how to access MSDS information and read MSDS sheets.
3. Must have a good understanding of the Universal Precautions and PPE available to the provision of a clean and safe environment.
4. Must be able to work with and accept varying demands of the patient, public and other employees.
5. Able to communicate effectively and work harmoniously with all members of the health care team.
6. Interacts with hospital staff, patients and public contacts in cordial, courteous, and helpful manner. Exercise tact and diplomacy.
7. Maintain confidentiality of information pertaining to patients, physicians, employees, and Mercy business. Adheres to rules and regulations of the Health Insurance Portability and Accountability Act (HIPAA).
8. Must be able to follow oral and written instructions. Must be able to multi-task.
9. Maintain appropriate personal appearance. All associates must be clean, well groomed and appropriately dressed for the position they hold. Complies with specific dress standards established by the department.
1. Must be able to stand on feet 8 hours daily and have the ability to continually lift, stoop, bend, climb (this does include climbing a ladder), kneel, crouch, push, pull, and move furniture and carry cleaning equipment. Must be able to clean 15 patient rooms plus ancillary areas per day as well as other areas of the hospital depending on the position/shift.
2. Occasionally lift or carry up to 51 lbs.
3. Must be able to see at a near visual acuity level.
4. Must be able to speak. Must be able to hear.
5. Must be able to work seven days in a row.
6. Must be able to work overtime.
7. Must be able to work independently.
8. Able to perform effectively under stressful situations.
9. Must understand and accept the possibility of exposure to environmental elements, such as inclement weather, dust, noise, chemicals and/or chemical fumes, and infectious disease.
10. Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs.
1. Previous janitorial and cleaning experience preferred. Some previous experience in hospital standards, methods, and procedures desirable but not mandatory as may be trained on the job.
2. High school graduate or equivalent preferred.
Mercy Medical Center Mission Statement And Guiding Behaviors
Mission: We work together and with others to continue the healing ministry of the church and to promote the well being of people in the communities we serve by living the values of compassion, respect, excellence, stewardship and concern for those who are poor.
The Guiding Behaviors are the behaviors necessary for all of us to achieve our Vision.
 We Support Each Other in Serving our Patients and Communities
 We Communicate Openly, Honestly, Respectfully and Directly
 We Are Fully Present
 We Are All Accountable
 We Trust and Assume Goodness in Intentions
 We are Continuous Learners

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Primary Contact


Jennifer Smith and Jessica Schleuning

Talent Acquisition Partners, Human Resources

563-589-9673 or 563-589-9671




563-589-9671 or 563-589-9673

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Job Details


Health Care


Dubuque, IA

Job Type



Full Time

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About the Company

MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879.  MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation.  MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services.  MercyOne’s 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity.  To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website