HR Assistant/HR Coordinator

Job Overview

Description

Are you someone who is organized, detail-oriented, self-driven, open to change, and have strong communication and customer service skills? Medical Associates is looking for a motivated, team player to join our dynamic and fun Human Resources team!

Where You Will Be Working:

Medical Associates Clinic and Health Plans is a multi-specialty group practice combined with a growing health insurance company.  Our 1100 health care and health insurance professionals lead the way in providing quality healthcare and top-notch insurance products in Northeast Iowa, Southwest Wisconsin and Northwest Illinois. This position is key role on our HR Team and supports our entire organization from our HR department located at the West campus in Dubuque, Iowa.

• You will provide excellent customer service to internal and external customers who visit in person, call on the phone, email or contact Medical Associates from the outside
• Process payroll bi-weekly with strong attention to detail
• Coordinate employee recognition programs, other HR relating meetings and events, and new hire onboarding
• Coordinate student rotations
• Coordinate and maintain MA staff professional licensure, certification, training documents and other important employment related documentation.

• Excellent communicator (verbal and written) with strong customer service skills and welcoming personality
• Strong organization with attention to detail and multitasking skills with ability to follow through to completion
• Critical thinking and willingness to ask questions and utilize resources to find answers
• Demonstrate flexibility, ability to pivot quickly when priorities change, and eagerness to learn and take on new things

• HR Assistant will become fluent in answering a variety of HR related questions efficiently and accurately and/or getting issues to the correct place within the HR Team so that they may be properly addressed. This involves learning many HR policies and processes and ensuring accuracy of work. HR Assistant will ask probing questions to fully understand each customer's needs and will be proactive and well organized with follow-up.
• HR Assistant will be trained in all aspects of HR front desk responsibilities to ensure members of front desk team are fully cross trained in all areas to provide backup to one another.
• Cross train and learn to independently process all data and related items needed for accurate bi-weekly employee timekeeping used for payroll processing. This will require attention to detail to ensure accurate input into multiple HR systems. HR Assistant will need to acquire detailed knowledge of Medical Associate's HRIS system (UKG), payroll system (Kronos), performance management system (Saba) and other relevant systems and related processes.
• Coordinate appointment calendars, book conference rooms, order food for meetings, coordinate travel arrangements and arrange other details that enable a professional and well-coordinated event.
• Plan, schedule, and organize employee engagement events such as lunch in the lot, holiday luncheons, food trucks, ice cream socials, and other events as identified.
• Coordinate student rotations and create a welcoming, responsive collaboration with surrounding educational programs.
• Conduct new hire onboarding.
• Establish and carefully follow procedures/processes to ensure employees of MA have current professional certification, licensure, and training documentation required to legally and satisfactorily perform their roles. Ensure documentation is well organized, thorough and ready to be audited.
• Perform clerical and analytical tasks that require knowledge of multiple Human Resources Department practices and procedures. These may include but are not limited to: sorting information, processing/filing data or paperwork, maintaining multiple spreadsheets, verifying information and performing follow-up activities. This requires attention to detail and the ability to multi-task. Billing review and payment coordination are also part of the role.

• Single or Family Health Insurance with discounted premium rates for wellness program participation.
• 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing
• Flexible Paid Time Off  Program (24 days off/year)
• Medical and Dependent Care Flex Spending Accounts
• Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

Physical Aspects:

Reaching - Extending hand(s) and arm(s) in any direction.

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping - Applying pressure to an object with the fingers and palm.

Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision - 20 / 40 or better in the best eye with or without correction.

Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers.

Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Environmental Conditions: None - The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP here.