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Human Resources Coordinator

Hillcrest Family Services

1 Positions

ID: 638047082

Posted On 10/20/2026

Job Overview

 

 

Responsibilities

 

The Human Resources Coordinator supports the HR department in various administrative tasks, ensuring smooth operations and contributing to the overall efficiency of the HR function. This role involves assisting with recruiting and onboarding, employee record management, and assisting with HR projects and initiatives.In addition, you will:

  • Assist in the recruitment process, including resume screening for candidates for entry level positions, scheduling interviews, and communication with candidates.
  • Facilitate the onboarding process for new hires, ensuring a seamless integration into the organization from the acceptance step through orientation, including new hire paperwork, background checks, fingerprints, I-9 verifications, etc.
  • Maintains accurate and up-to-date human resources files, records, and documentation within the HRIS including entering new hires into the HRIS, processing staff status changes, and terminations, etc. Ensure compliance with data protection regulations and organization policies.
  • Answer frequently asked questions from applicant and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
  • Maintains the integrity and confidentiality of human resources files and records.
  • Performs periodic audits of HR files and records to ensure all require documents are collected and filed appropriately. Assists the Compliance and QI function with HR and training audit related requests.
  • Provides administrative support to the HR department as needed.
  • Assist with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, etc.
  • Assist with the coordination of training and development programs, including scheduling and tracking attendance.
  • Provides employees assistance with benefits administration and Open Enrollment as needed
  • Support various HR projects and initiatives aimed at improving HR processes and employee engagement.
  • Assist in the development and communication of HR policies and procedures.
  • Prepare HR documents and reports as needed.
  • Other duties as assigned.

Requirements

Education:

  • High school diploma or equivalent required.
  • A degree in Human Resources, Business Administration or a related field is preferred.

Experience:  

  • Previous experience in an administrative or HR role is required

Knowledge/Skills:

  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with HR software and systems a plus.
  • Detail-oriented and able to handle confidential information with discretion.
  • A proactive and positive attitude.
  • Ability to work effectively in a team and independently.

Licenses/Certifications:

Mandatory Reporter of Child/Dependent Adult Abuse Certification or the ability to obtain within six (6) months of hire and every three (3) years thereafter required.

 

Benefits

 

Competitive benefits package for full-time employees working 30+ hours a week:

  • Health insurance (up to 79% employer paid)
  • Dental insurance
  • Vision insurance
  • 401(k) with profit sharing and employer match 
  • Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
  • 10 paid holidays
  • 80 hours sick time
  • 2 wellness days
  • Staff development and training
  • Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
  • Employer paid CEU's through Relias
  • PerkSpot- employee discount program
  • Employee assistance program
  • Advancement opportunities

 

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness.  We’re a place where compassion is commonplace. Where our passion soars and faith restores.

 

**COVID-19 Vaccination Not Required*

Primary Contact

315333

Human Resources

,

563-557-8211

Phone

Phone

Phone

563-207-5051

Fax

humanresources@hillcrest-fs.org

Email

True

False

True

Job Details

Categories

Clerical/Office Administration
Human and Social Services
Human Resources
Information Technology/Telecommunications
Retail Sales
Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1066

Job REQ #

638047082

# Positions

1

Start Date

20261020

End Date

20261121

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Hillcrest Family Services

About the Company

Founded in 1896, Hillcrest Family Services is a non-profit health and human services provider, accredited by the Joint Commission, that assists children, adults, and families in need of help. In 2020, we delivered innovative, collaborative, and resourceful care to 30,648 children, adults, and families from 52 Iowa counties, 6 Illinois counties, and 4 Wisconsin counties in an effort to ensure they were safe, secure, and well. Our nearly 400 Hillcrest team members in 30+ programs served our clients while upholding our core values - Compassion for All, Trustworthiness, Collaboration, and Community Involvement. With primary programming and administrative offices in Dubuque, Hillcrest also operates programs in Cedar Rapids, Iowa City, Maquoketa, Clinton, Washington, Mt. Pleasant, Wapello, and Ottumwa.

Mission: Meeting people as they are today; Guiding them to where they want and need to be tomorrow. ~Help for today, Hope for tomorrow~