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Inside Sales and Order Processing Specialist

Express Employment Professionals

1 Positions

ID: 14499409

Posted On 01/07/2026

Job Overview

Express Employment Professionals in Dubuque is assisting a local manufacturer with an in-house Inside Sales & Order Processing position. This role is responsible for processing customer orders and estimates, answering questions, resolving issues, and helping expand customer reach for a core product line.

This is a great opportunity for someone who enjoys customer interaction, detailed work, and learning how products are made from start to finish.

Key Responsibilities:

  • Learn and support assigned product lines and related components
  • Answer incoming customer calls and emails to provide product guidance, create estimates, take orders, and resolve service issues
  • Gather and verify customer information to ensure accurate quoting and order processing
  • Perform accurate data entry in internal systems and Excel-based forms to support production
  • Track project timelines and ensure orders are completed within quality and scheduling expectations
  • Monitor inventory levels for components and place orders as needed
  • Research and recommend new components or materials with pricing and market justification
  • Maintain project records and reporting data to identify trends and improvement opportunities
  • Spend time in the production area to learn products and assist with time-sensitive decisions when needed

Qualifications:

  • Strong computer skills, including Outlook, Word, Excel, and Adobe programs
  • Detail-oriented with the ability to manage multiple projects at once
  • 1–2 years of experience in inside sales or customer-facing roles preferred
  • Construction or manufacturing background is helpful but not required
  • Strong communication skills with the ability to clearly relay information to customers and internal teams

If you enjoy customer service, problem-solving, and working closely with both customers and production teams, this could be a great fit.

Apply today through Express Employment Professionals in Dubuque.

Primary Contact

1731509386103

Express Employment

Office,

(563)583-1600

Phone

Phone

Phone

Fax

Jobs.DubuqueIA@expresspros.com

Email

True

False

True

Job Details

Categories

Construction/Skilled Trades
Customer Service
Information Technology/Telecommunications
Management/Executive
Manufacturing
Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1011

Job REQ #

14499409

# Positions

1

Start Date

20260107

End Date

20260312

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Express Employment Professionals

About the Company

About Express

On a Mission to Put
a Million People to Work

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care.

If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more.

For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals.

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