Job Overview

A local industrial company in Dubuque is seeking an Inside Sales & Support Staff member to join their growing team. This role combines inside sales, administrative support, and light warehouse duties to help keep operations running efficiently.

What You’ll Do

Inside Sales & Customer Support

• Answer calls and emails from customers regarding compressors, parts, and service needs
• Prepare quotes, orders, and invoices
• Support outside sales with product information and documentation
• Schedule field and in-shop service jobs
• Maintain product knowledge and follow up on open orders

Administrative & Operations Support

• Process service work orders and maintain accurate records
• Assist with vendor orders and returns
• Help organize the office and coordinate shipping documentation

Shipping & Receiving

• Verify incoming and outgoing shipments for accuracy
• Process and stock inventory
• Prepare outgoing shipments and coordinate freight pickups
• Safely operate forklifts and other warehouse equipment

What We’re Looking For

• 2+ years of experience in inside sales, warehouse, or service coordination (industrial experience preferred)
• Strong computer skills (Microsoft Office; Traverse ERP a plus)
• Excellent multitasking and communication abilities
• Mechanically inclined or familiar with compressors/pneumatic systems (training provided)
• Ability to lift 50 lbs and work in both office and warehouse settings

What’s In It For You

• Competitive pay based on experience
• Health & dental insurance
• Paid time off (vacation, sick, holidays)
• 401(k) retirement plan
• Growth and cross-training opportunities
• Stable, long-term role in a reputable Dubuque company

Apply today through Express Employment Professionals – Dubuque!
Call 563-583-1600 or stop by our office to learn more about this exciting opportunity.