Inside Sales Representative

Job Overview

Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment.  Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff.  We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity.

What We Offer:

Rite-Hite provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.

Job Description:

The Inside Sales Representative supports our DuctSox® product group, a leader in fabric air dispersion systems. In this role, you’ll work closely with a nationwide network of independent manufacturing representatives, serving as their main point of contact for quotes, orders, and technical assistance. You’ll ensure projects are supported from start to finish with accurate information, timely follow-up, and excellent customer service.

What You’ll Do

• Manage incoming requests for quotes and orders from independent manufacturing reps.
• Prepare and process quotes and orders with accuracy and attention to detail.
• Provide technical support and product guidance, escalating complex questions as needed.
• Review construction documents, blueprints, and specifications to support proper quoting and order fulfillment.
• Maintain accurate records in Microsoft Office (Excel, Outlook, Word) and Salesforce.
• Build strong relationships with our rep network through professional, responsive communication.

What We’re Looking For

• Bachelor’s degree (preferred) or equivalent experience in sales, business, customer service or a related field.
• 1–2 years of inside sales, customer support, or technical sales experience.
• Proficiency in Microsoft Office Suite (especially Excel and Outlook).
• Strong communication and relationship-building skills.
• Highly organized and detail-oriented, with the ability to manage multiple requests at once.

Why Rite-Hite?

• Competitive compensation and benefits package.
• Opportunity to support an innovative product line with a strong market presence.
• Work in a collaborative, team-focused environment where your expertise directly supports sales success.

Join the Rite-Hite Team!
If you’re motivated by supporting customers, solving problems, and being the go-to resource for a growing product group, we’d love to hear from you.

Additional Job Information:

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