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Insurance Clerk - Full-Time

Medical Associates

1 Positions

ID: omBvvfwH

Posted On 02/28/2025

Job Overview

Description

Medical Associates is seeking a full-time, Insurance Clerk to join our Business Office team! This position assists patients with insurance questions and forms to assure accurate billing. We are seeking individuals who enjoy detailed, focused, and independent work while working alongside a great team.

Schedule: four days per week working from 7am-3:30pm, one day per week working from 8am-5pm

Full Time Benefits Package Includes: 
  • Single or Family Health Insurance with discounted premium rates for wellness program participation
  • 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing
  • Flexible Paid Time Off  Program (24 days off/year)
  • Medical and Dependent Care Flex Spending Accounts
  • Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
Job Description Details:
  • Apply insurance payments to open claims for each payment received and balance individual batches.
  • Manage work queues including but not limited to past due, at risk, technical denial, age trial balance, and suspended claims report.
  • Research open claims activity, audit accounts, and issue refunds when appropriate.
  • Review, update, or obtain patient information making necessary changes to ensure correct billing.
  • Review claims prior to submission for correct data. File protests with insurance companies and follow up for payment.
  • Assist patients and insurance companies with questions and forms.
  • Perform clerical skills for the daily operation of the department.
  • Complete all other assigned projects and duties.

 

Knowledge and Skills:
Experience: Three months to one year of similar or related experience. Customer Service experience required, insurance knowledge preferred.

Education: High school diploma or GED required.

Interpersonal Skills:  Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

Physical Aspects:

Reaching - Extending hand(s) and arm(s) in any direction.

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping - Applying pressure to an object with the fingers and palm.

Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision - 20 / 40 or better in the best eye with or without correction.

Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers.

Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Environmental Conditions:
None - The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).


Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

Primary Contact

9878

Careers at Medical Associates

,

563-584-4225

Phone

Phone

Phone

Fax

careers@mahealthcare.com

Email

True

False

True

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1148

Job REQ #

omBvvfwH

# Positions

1

Start Date

20250228

End Date

20250312

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Medical Associates

About the Company

Our mission is to provide superior healthcare and an excellent patient experience.

Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Today, Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice.  Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association.

In 1982, Medical Associates developed the Tri-State’s first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Medical Associates Health Plans has maintained an “Excellent” rating, the highest level of accreditation possible by the National Committee for Quality Assurance, for 13 consecutive years.

Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 4155 Pennsylvania Ave in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville,  Iowa; Cuba City, and Platteville, Wisconsin; and Elizabeth and Galena, Illinois.