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IT Support Technician
Express Employment Professionals
1 Positions
ID: dmEwL2M4T2JMRkVmMllh
Posted On 10/28/2022
Job Overview
Express Employment Professionals has a new opening with a company in western Dubuque County as an IT Support Technician. The hours for this role would be 8:30 am to 5 pm (with ½ hour lunch) M-F. This is an evaluation to hire position.
Essential Duties and Responsibilities
- Monitor, review and respond to Technical Support
- Update and maintain computer systems
- Support policies and procedures related to network hardware and software
- Computer imaging and decommissioning
- Accurately track computer security cameras
- Troubleshooting phone system
- Printer maintenance and troubleshooting
- Working with vendor software support
- Network cabling installation and termination
- New Hire IT Orientation and training
- Escalate higher-level IT tickets to appropriate personnel
- Individual projects and research assigned by management
- After-hour support coverage
Education and/or Experience
- Associate’s degree from a college or university or two years related experience and/or training; or equivalent combination of education and experience
- Familiarity with IT ticketing system or Help Desk
Primary Contact
1709737955664
Savannah Hilby
Employment Specialist,
(563)583-1600
Phone
Phone
Phone
Fax
Savannah.Hilby@ExpressPros.com
True
True
True
Job Details
Categories
Location
Dubuque, IA
Job Type
Employee
Full/Part
Pay/Salary
Starting wage is $17.35/hr
Company ID
1011
Job REQ #
dmEwL2M4T2JMRkVmMllhWVlvUENiaytqSTFXaFJPZjMvOVI3SnE4ZGhhOHp6OU9pNmZxejRoUERibWExZ2NQbXJpeXFkSWxKVWlzZi8yUGlWT3NVekE9PQ==
# Positions
1
Start Date
20221028
End Date
20221115
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