Lead Analyst, Strategic Sales Operations

Job Overview

Overview

Build The Future     
Do you enjoy testing the limits of possibility? At McGraw Hill, our Strategic Sales Operations team drives progress and helps build the future of learning. If you have the passion and technical expertise to thrive in an innovative and agile environment, we want to learn more about you. 

McGraw-Hill Higher Education has an exciting opportunity for a Lead Analyst, Strategic Sales Operations.

Your impact on the team: 
The Lead Analyst of Strategic Sales Operations at McGraw Hill Higher Education will play a key role in supporting sales strategy initiatives and optimizing operations to drive growth and efficiency. Reporting to the VP of Strategic Sales Operations, this role will provide analytical and operational support for critical projects, and work cross-functionally with stakeholders across Sales, Customer Success, Systems, Data & Analytics, Finance, HR, Marketing, and Product.  

We are seeking a highly motivated and results-driven professional with a proven track record of leading analytical projects and driving initiatives to completion. The ideal candidate will possess strong written and verbal communication skills, collaborating effectively with cross-functional teams and contributing to strategic decision-making. If you are a proactive, analytical thinker with a high level of organization and drive for results, we encourage you to apply and help our team foster continuous improvement across sales operations.    

This role is open to candidates that permanently reside within the United States and works from a remote home office. Travel is required between 10-25% of the year. 

What you will be doing: 

• Work closely with the VP of Strategic Sales Operations to execute critical strategy and operational projects that require robust data analysis and cross-functional input and alignment.
• Evaluate, track, and monitor sales performance data, delivering insights that help leaders make informed decisions about sales roles, territory and account  coverage models, and personnel deployment.
• Support Data & Analytics in creating and maintaining dashboards and reporting to provide actionable insights for sales leadership and teams.
• Evaluate and document sales processes to identify opportunities for improved efficiency or resilience; recommend, own and drive selected process improvement initiatives. 
• Collaborate with the Director of Customer Success Operations to coordinate and streamline processes, ensuring an integrated approach between Sales and Customer Success.
• Support the enhancement of data quality, streamline reporting processes, and automate workflows, supporting informed decision-making across sales operations.
• Work with the head of Sales Systems to ensure the sales strategy is effectively integrated into operational systems, including CRM, data management, and reporting tools.
• Assist in the audit and assessment of existing sales tools (e.g., territory plans, account plans), and support the evaluation of new tools and software that support operational efficiency and strategy execution.

We’re looking for someone with: 

• Bachelor’s degree required, coursework in statistics, marketing/sales, or related technical field preferred.
• 7+ years of experience in sales operations, go-to-market enablement, or related functions, with a focus on improving sales operational efficiency and supporting revenue growth.
• Preferred experience within the education ecosystem.
• Demonstrated ability to support process improvement initiatives, analyze operational workflows, and provide actionable insights to enhance business performance. 
• Strong analytical and business acumen in sales, marketing, and finance, with the ability to synthesize data and present recommendations to cross-functional teams and leadership. 
• Ability to manage multiple priorities and deliver high-quality work in a fast-paced, performance-driven environment.
• Proficiency in Excel, PowerPoint, CRM systems (Salesforce), and experience with business intelligence tools (e.g., Tableau, Power BI). 
• Strong data literacy and ability to synthesize insights into actionable recommendations. 
• Experience and knowledge in AI capabilities a plus.
• Familiarity with enterprise systems (Oracle, Salesforce, EDW), CRM integration, and data management.

Why join McGraw Hill? 

There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do.    

The pay range for this position is between $90,000 - 130,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. A full range of medical and/or other benefits is offered as part of this employment package.  Click here to learn more about our benefit offerings.   

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 

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