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Lead Phlebotomist

Job Overview

Lead Phlebotomist

Position is for the Multi-Specialty Clinic location

Grand River Medical Group is seeking a motivated and dependable Lead Phlebotomist. You will be performing venipunctures and obtaining urine specimens from patients. Duties will also include training new phlebotomy and receptionist staff, providing onsite problem-solving assistance, and assisting with scheduling.

The ideal candidate would possess robust phlebotomy skills, strong organizational skills and the ability to multi-task while working in a fast-paced environment. You will provide an exceptional patient experience while exemplifying empathy and respect to patients and co-workers. You will be a team player and work closely with the receptionists, phlebotomists, clinicians, and all other members of the care team.

This is a full-time position, typically 5 days per week, with no evening or weekend requirements. Grand River Medical Group's Multi-Specialty Clinic lab is typically open from 6:30 a.m. - 5:00 p.m., Monday-Friday.

Duties include but are not limited to:

• Monitor phlebotomy supplies and order as needed.
• Triage day to day concerns/issues relating to lab staff. Provide onsite problem-solving assistance to lab staff having problems with paperwork, draws and/or other work processes. Research and work to resolve issues.
• Communicate with department manager to provide input and feedback on any concerns or issues regarding lab staff and lab area.
• Assist the department manager with the monthly staff schedule.
• Assist with the orientation and training of new phlebotomists and department receptionists.
• Perform venipunctures and obtain urine specimens; requires use of close vision. Monitor the identification, processing, transportation of specimens to ensure specimen integrity.
• Perform therapeutic phlebotomies. Instruct patients in collection of 24-hour urine specimen.
• Verify patient information (name, date of birth, address) and insurance information from the practice management system.
• Review lab orders, encounters and documents in the electronic medical record.
• Assist patient before, during and after specimen collection.
• Answer the telephone, take messages and provide routine laboratory information.

Education/Experience/Skills:

• High school diploma or general education degree (GED) required.
• Minimum two to three years related experience and/or training required.

We offer: A competitive hourly wage plus a very attractive benefits package including vacation, generous company provided benefits, and much more.

Grand River Medical Group is an independent physician owned practice located in Dubuque, IA. We provide a wide range of healthcare services from primary care to subspecialty care for adults and children. We currently employ over 300 team members who help support the practices and clinical operations of over 65 physicians, nurse practitioners and physician assistant clinics, our urgent care network, and four dialysis units located in Iowa (Manchester and Dubuque) and Wisconsin (Platteville and Richland Center).

Grand River Medical Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.