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Learning Management System (LMS) and Documentation Intern

Crescent Electric Supply Co

1 Positions

ID: R3683

Posted On 12/31/1969

Job Overview

As an Learning Management System (LMS) and Documentation Intern, you will provide support to the training and development team by maintaining and updating Crescent Electric Training Guides (CETGs) and the Workday Learning LMS System. You will assist company stakeholders with documentation updates as part of transformation efforts and learn about enterprise level training and development efforts. 

The primary focus of the role will be to assist with a 6-month diversity, equity, and inclusion (DEI) project to provide training and documentation to employees in their preferred language, beginning with Spanish.


  • Provide essential translation and editing services related to a documentation and training project.
  • Help ensure that all training materials and programs are compliant with state and federal laws and regulations governing the business.  
  • Collaborate with stakeholders on key decisions relating to the DEI project.
  • Assist with LMS administrative functions, including creating and maintaining learning content.
  • Contribute to a DEI initiative on an enterprise level.
  • Gain experience managing a corporate level project with cross-functional stakeholders.
  • Understand basic learning management software functions and processes.
  • Create content using the Articulate Storyline 360 software authoring tool.
  • Learn to develop in-person and e-learning content, including process maps, training guides, videos, and quizzes.
  • Gain experience creating and editing bilingual job-specific documentation.


  • Excellent written and verbal communication skills, with the ability to successfully communicate to people with different levels of technical understanding.
  • Strong attention to detail for writing and process documentation.
  • Excellent project management skills with the ability to manage timelines and meet project deadlines.
  • Ability and willingness to provide current, direct, constructive feedback.
  • Able to identify who the target audience is and strive to give learners a smooth and positive experience with training programs and interpersonal interactions.
  • Advanced computer proficiency in programs including, but not limited to, Microsoft Word, Excel, PowerPoint, Outlook,  and Zoom.
  • 6+ months of education in Language, Communication, Education, or related field; or commensurate experience. 
  • Bilingual in English and Spanish.
  • Experience with technical writing or procedure documentation preferred.



Family Owned. Culture of Quality. Opportunities to Advance.

Crescent is transforming and we are on a mission to power the communities we serve through teamwork and relentless customer focus. We have a vision of uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Crescent, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let's serve together. Let's power our communities together. Let's become THE industry leaders...together.

Crescent Electric Supply is an Equal Opportunity Employer. Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post-offer drug screen.

Primary Contact


Shannon Klavenga

Senior Talent Acquisition Partner, Human Resources










Job Details




General Office Dubuque, IA

Job Type



Full Time

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Crescent Electric Supply Co

About the Company

Crescent Electric Supply Company is a nationwide leader in electrical supply distribution and solutions, helping to power and connect communities.  We serve those to help keep the lights on, the power going and the data flowing.

We are family-owned with a family of brands that includes more than 150 branch locations in 28 states, and a growing network of distribution centers.  In addition to Crescent Electric, our customers are served by:

  • Stoneway Electric in Washington and Idaho
  • Interstate Electric Supply in Idaho and Oregon
  • National Electric Supply in New Mexico
  • BA Supply in Missouri
  • Mesco Electrical Supply in Ohio
  • Womack Electric Supply in Virginia and North Carolina
  • Lowe Electric in Georgia and South Carolina

We foster a culture where:

  • We care about our teammates in the same way that we care about our customers.
  • Career development is taken seriously - we strive to provide every team member with the opportunity to grow professionally.
  • Leaders inspire, build trust and empower everyone to achieve their best.

You will work with others who show respect and support for one another.

Join our team and let’s serve together, power our communities together and become the industry leader together.