Legal & Compliance Claims Manager

Job Overview

CBCS is dedicated to maintaining the highest standards of regulatory compliance and operational excellence within the claims industry. We are seeking a dynamic and experienced Legal and Compliance Manager to lead our Compliance Team and drive a culture of excellence and accountability.

Key Responsibilities:

• Lead the Compliance Team: Focus on exceeding regulatory and insurance carrier performance standards, driving a culture of excellence and accountability.
• Oversee the Quality Assurance Team: Implement strategies to enhance file quality and client satisfaction, and conduct regular training sessions on best practices.
• Manage the Training & Development Team: Foster professional growth and skill enhancement among team members, and develop proprietary educational platforms to support implementation of industry best practices.
• Drive Process Improvements: Leverage data collection tools to optimize outcomes and ensure results.
• Collaborate with Cross-Functional Teams: Develop and implement best practices, including the use of innovative tools and technologies to improve claims outcomes.
• Provide Legal Expertise: Offer guidance on legal and regulatory matters, ensuring compliance with all relevant laws and regulations.
• Draft and Review Legal Documents: Prepare and review contracts, agreements, and other legal documents to ensure they meet regulatory standards and protect the company's interests.
• Conduct Legal Research: Stay updated on changes in laws and regulations affecting the claims industry and advise the team accordingly.
• Provide Leadership and Mentorship: Promote a culture of continuous improvement, and recognize and reward high performance.

Qualifications:

• Juris Doctor (JD) or equivalent claims compliance experience.
• Proven experience in a legal and compliance role, preferably within the claims industry.
• Strong leadership skills with the ability to drive a culture of excellence and accountability.
• Excellent communication and interpersonal skills.
• Ability to manage multiple teams and projects simultaneously.
• Proficiency in data collection and analysis tools.
• Strong understanding of regulatory standards and best practices.

About Cottingham & Butler Claims Services

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn| Facebook