Loan Administration Associate

Job Overview

At Fidelity Bank & Trust, we believe banking is about more than numbers — it’s about helping make hometown lives better. Behind every successful loan, smooth closing, and happy customer is a team that keeps everything moving with precision, teamwork, and heart.

We’re looking for a detail-loving, organized, people-friendly Loan Administration Associate to join our team. If you enjoy solving problems, keeping things on track, and being the behind-the-scenes hero that helps lenders and customers succeed, this could be your next great career move.

What You’ll Do

No two days look exactly the same — and that’s part of the fun. In this role, you’ll help support consumer, commercial and agricultural lending operations by:

• Processing new loans, renewals, payments, and loan advances
• Preparing and proofreading loan documents and tickets
• Assisting lenders with customer questions and problem-solving
• Helping maintain accurate loan files and records
• Supporting process improvements and departmental efficiency
• Gathering data and preparing reports
• Assisting with administrative and clerical support duties
• Working collaboratively across departments to improve workflows
• Helping ensure compliance with banking laws and regulations
• Representing the bank positively within the community

This role is perfect for someone who enjoys balancing detail-oriented work with team interaction and customer support. 

What Makes You a Great Fit

We’re looking for someone who is:

• Organized and dependable
• Detail-oriented without losing sight of the big picture
• Comfortable multitasking in a fast-paced environment
• A strong communicator and team player
• Curious, adaptable, and eager to learn
• Passionate about providing excellent service internally and externally

Qualifications

• 2-year or 4-year degree OR equivalent experience
• Prior administrative experience preferred
• Banking or lending experience is helpful, but not required — we can help teach the banking side

Why Fidelity Bank & Trust?

Because culture matters. Around here, you’re more than an employee number. We believe in building careers, developing talent from within, and creating a workplace where people genuinely enjoy coming to work.

Here’s what you can expect:

• Competitive pay that recognizes your skills
• Full benefits package including medical, dental, vision, life & disability
• PTO and paid holidays
• Employer-funded retirement plan
• A supportive, team-focused environment
• Opportunities to learn, grow, and advance your career

Schedule

• Full-time position
• Monday–Friday daytime hours
• Typical schedule: 8:00 AM – 5:00 PM

If you’re ready to bring organization, accuracy, and positive energy to a team that values what you do, we’d love to hear from you.

Come grow your career with Fidelity Bank & Trust — where hometown banking still means something.

Qualifications: 

• High School diploma.
• Experience in finance is a plus.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced, collaborative environment.

Supervisory Responsibility: 

No supervisory duties.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, sit, reach with arms, talk or hear and use hands to finger, handle or feel objects, tools or controls. Specific vision abilities required by this job include close vision, some distance vision, and ability to adjust focus. Some driving may be required.

Position Type/Expected Hours of Work:

This is a full-time position, and typical work hours and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. 

Travel:

No travel is required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.