Location Customer Service – Part Time

Job Overview

Primary Objective:  To serve in a floating customer service role for the IAS east region. This role will provide location customer service support and accurate accounting functions at the location assigned for the benefit of IAS and its member owners. Note***This job is eligible for mileage reimbursement or use of company assigned vehicle for transportation when working for a location outside regular home base.

Major Accountabilities:

The following duties are typical for this job.  These are not to be construed as exclusive or all inclusive.

• Conduct counter sales and process incoming calls in a friendly, courteous manner
• Conduct weighing of grain and farm supply products; grading of incoming grain
• Assist in the processing of daily location grain tickets when needed
• Provide marketing assistance to grain customers
• Communication of grain transactions and transportation needs
• Inventory control, physical count, and accurate billing
• Accept and carry out any other assigned tasks by Location Manager as needed
• Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time

Knowledge, Skills, Abilities:

• Displays a high level of initiative, effort, and commitment towards completing assignments efficiently.
• Ability to be flexible, organize, deal with change effectively, and work on multiple tasks concurrently.
• Basic computer skills
• Strong people skills, good phone etiquette, follows directions, meets deadlines.

Physical Requirements/Environmental Adaptability:

• Requires static strength to occasionally lift, push, pull, or carry objects with a minimum weight of 50 pounds.  Also flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs.   Also trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time.  Some tasks involve repetitive motion.
• Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agriculture products.
• Personal Protective Equipment may be required for some tasks.
• Valid Driver’s License with ability to meet company insurability standards.