Medical Insurance Billing Specialist

Job Overview

Your Responsibilities

The Medical Insurance Billing Specialist, under the general supervision of the Billing Manager, will be responsible for performing all payment posting and follow-up functions, including investigation of payment delays resulting from no response, denied, rejected, and/or pending claims with the objective of maximizing reimbursement and ensuring that claims are paid in a timely manner.  This position responds to inquiries and provides assistance to providers, staff, patients and third parties over the phone and in person; and performs other business office duties related to claims and payment processing, collections and data entry. This includes:

• Coordinates with assigned programs on their billing, funding, scheduling, and client issues.  Provides additional training as needed
• Prepares clients for collection activity if account is deemed past due and payment arrangements have not been made
• Verifies and updates funding sources on clients and communicates any changes with program staff, as needed
• Compiles spreadsheets summarizing billing information and issues for distribution within and outside the agency
• Meets regularly with Revenue Cycle Manager to provide updates on status of receivables (billing issues, aged receivables, etc.)
• Tracks client accounts for accuracy. Assists clients with billing questions, as needed, in a professional and courteous manner
• Acts as a resource for other staff throughout agency and assists in orientation of new staff
• Provide backup to others as needed
• Other duties, including special projects, as assigned

 

What You Need

• High school diploma or equivalent
• General accounting skills; ability to prepare billings, reconcile accounts receivable, and apply payments
• Possess computer skills to efficiently operate accounts receivable software and to generate the proper reports needed
• Strong attention to detail and have the ability to plan and organize work
• Strong customer service skills are essential
• Ability to communicate clearly, tactfully, and professionally to staff members and clients
• Have flexibility to change, prioritize tasks, and work under pressure of meeting deadlines

 

What Makes You Stand Out

• Experience in medical billing, working with insurance companies, using electronic health records, clearinghouse(s), CPT codes, ICD-10 codes, and medical terminology strongly preferred
• Coding Certification, Health Information Management (HIM) degree

 

Competitive benefits package for full-time employees working 30+ hours a week:

• Health insurance (up to 79% employer paid)
• Dental insurance
• Vision insurance
• 401(k)with profit sharing and employer match
• Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
• 10 paid holidays
• 80 hours sick time
• 2 wellness days
• Staff development and training
• Public Service Loan Forgiveness(PSLF) eligibility for federal student loans
• Employer paid CEU's through Relias
• PerkSpot- employee discount program
• Employee assistance program
• Advancement opportunities

 

About the Organization

Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.

 

**COVID-19 Vaccination Not Required**