Job Overview

Medical Records Administrative Assistant
Location: Dubuque, IA
Pay: $16-$20/hour
Schedule: Full-time, Monday–Friday

A busy specialty practice is seeking a Medical Records Administrative Assistant to support their clinical team and ensure accurate, timely handling of patient records and communications. This role is essential to the day-to-day operations of the office and requires strong attention to detail, excellent communication skills, and a commitment to patient confidentiality.

Key Responsibilities:

• Manage patient records and prepare charts for daily clinical schedules
• Communicate with team members across multiple office locations
• Schedule appointments and maintain referral, recall, and charting systems
• Handle incoming calls, faxes, and other correspondence
• Maintain a clean, professional front office and reception area
• Assist with chart audits, data gathering, and patient communication
• Enter and manage patient information using WINOMS and MS Office
• Participate in quality improvement and compliance activities
• Support other administrative duties as needed

Success Factors:

• Professional, courteous, and dependable
• Detail-oriented and organized
• Able to work independently in a quiet setting
• Strong verbal and written communication
• Proficient with Microsoft Word, Excel, and Outlook
• Strong understanding of confidentiality and HIPAA guidelines

Requirements:

• High school diploma or GED
• 1+ year of office or customer service experience (medical/dental preferred)
• Experience with electronic health records a plus

If you're self-motivated, detail-oriented, and thrive in an administrative support role within a healthcare setting, we’d love to hear from you!