Member Service / Lending Consultant

Job Overview

There’s a lot to love about being a Member Service / Lending Consultant at Dupaco…from the handshakes, hugs, and thank yous to hearing “you made my dreams come true.” Your foundation is making connections, your structure is building relationships and you make a living out of making a difference for our members – your friends, your neighbors, and your community. This is so much more than just writing a loan, it’s about constructing opportunities so our members can reach their financial goals!

You’ll be:

• Connecting with members and potential members by providing excellent service which includes opening accounts and reviewing their total financial picture (i.e. Money Makeovers & Credit History Lessons)
• Educating members on our various products and services to meet their needs, exceed their expectations, and achieve financial goals
• Taking applications for all consumer loans including HELOC and Mini Mortgages as well as the ability to process disbursements (This position does have some lending authority and an NMLS#)
• Providing opportunities to protect member’s loans with GAP, MBP and Debt Protection products
• Engaging with members in the Teller line as needed

You’ll need:

• An Associate’s degree in related field or equivalent experience
• Consumer lending experience is strongly preferred
• Excellent interpersonal and communication skills