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Member Service Representative II (Grimes)

Dupaco Community Credit Union

1 Positions

ID: MEMBE002127

Posted On 05/11/2022

Job Overview

You’re ambitious. Team-oriented. Personable. Accurate. 
You’re a multi-tasking megastar. A connection making champion. 
We’re looking for YOU to join our awesome Dupaco team as a Member Service Representative II!

You’ll be:

  • Connecting with members and potential members by providing excellent service through our Teller line and new accounts desk
  • Recognizing potential member needs and educating them on appropriate credit union services
  • Promoting a positive and professional image of the credit union
  • Offering multiple financial products and services to new and existing members while providing courteous, professional and knowledgeable service to increase member satisfaction and account usage
  • Performing Money Makeovers and Credit History Lessons resulting in the payoff of other lenders
  • Taking applications for basic loans and visa as well as the ability to process disbursements
  • Looking for opportunities to protect member’s loans (i.e. With GAP, MBP, and Debt Protection)

You’ll need:

  • Excellent communication skills
  • Financial industry/customer services experience preferred
  • The ability to provide unmatched personalized service with warmth and competence
  • A strong team focus with the willingness to perform other roles as needed to assist members

Primary Contact

114365

Matt Hostert

Senior Recruiting Specialist, Human Resources

563-557-7600, ext. 2564

Phone

Phone

Phone

Fax

mhostert@dupaco.com

Email

True

False

True

Job Details

Categories

Banking/Mortgage/Financial Services
Cashier
Customer Service

Location

Grimes, IA

Job Type

Employee

Full/Part

Full Time

Company ID

986

Job REQ #

MEMBE002127

# Positions

1

Start Date

20220511

End Date

20220609

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Dupaco Community Credit Union

About the Company

Dupaco Community Credit Union is a not-for-profit financial cooperative. When we help our members save money—with a savings account, lower loan rates, fewer service fees, low-cost insurance, financial education and more—we help grow the whole credit union. It’s people helping people. Learn more about us at www.dupaco.com.

A Dupaco career is different.
We’re a diverse crew of caring, passionate, and fun-loving people who work together toward a higher purpose- to always look out for our members’ best interests. That promise is at the center of everything we do. And we have plenty of career opportunities for thoughtful, genuine, and motivated people who can help us deliver.

Our culture is built to empower and inspire you every single day. When you get here, you’ll know that your voice is valued and heard. And you’ll find new and unique ways to make a positive impact just by being you.

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Dupaco Community Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with disability.