Job Overview

Express Employment Professionals in Dubuque has partnered with a local financial institution to seek candidates for a Member Service Representative/Teller position.

Responsibilities

• Answering incoming calls, transferring members to the appropriate department/individual, and assisting members with a wide variety of questions
• Utilizing customer service skills to assist members through various technology channels including phone, chat, Interactive Teller Machine (ITM), and more
• Collaborating with various departments to ensure members are receiving the highest quality of care possible
• Other duties as assigned

Skills

• HS Diploma or GED
• Excellent communication skills
• Hands-on experience with Microsoft Office products
• Solid computer skills

Wage: $16-$18/hour + monthly initiatives

Schedule: 8:30-5:30 pm M-Thursday, Friday 9:00-6:00, rotating Saturday’s 8:30-12:30

Position Type: Direct Hire opportunity

About Express: Express Employment Professionals is a locally owned and operated job match company. We specialize in connecting our community to long-term, permanent work opportunities. As a 2021 Best of Staffing Awards Winner, we are dedicated to helping individuals find the best job to match their desires and skill set. One interview with us is similar to interviewing for over 100 companies. Apply to join our Express family today. As always, there is never a fee to the job seeker!

Express Employment is an Equal Opportunity Employer