Apply Now

Direct Support Professional (DSP)

Hillcrest Family Services

12 Positions

ID: 2379

Posted On 05/13/2022

Job Overview

Sign-on bonus of up to $1,000 available!


About the Organization

Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. Were a place where compassion is commonplace. Where our passion soars and faith restores.


About the Program

Hillcrest's Adult Residential Services operates several 3-5 bed group homes and a 60+ bed care facility for adults who have a mental health diagnosis. Serving as a stepping stone from hospitalizations to independent living, these programs provide supervision in a safe, secure, and protected environment, with the following support:

  • 24 hour staffing and supervision
  • Individual counseling and care coordination
  • Mental health support
  • Medication management
  • Social and community integration
  • Physical and emotional health development
  • Recreational activities (structured and unstructured)
  • Daily living skills education and instruction


Your Responsibilities

As a Direct Support Professional (DSP), your primary responsibility is to provide aid to people who suffer from a variety of disabilities. In addition, you will:

  • Keep the patient safe from health hazards
  • Monitor individuals behavior toward themselves and others, and maintain patients' records of progress
  • Help individuals with tasks like cooking, cleaning, showering, toileting, shopping, and managing money
  • Listen to report before or soon after the start of your shift, and pass along report to oncoming staff
  • Assist with choke patrol, ensure oversite of eating and diet adherence, and collaborate with nursing for concerns


What You Need

  • High school diploma or equivalent (GED or NCR accepted) required
  • Medication Manager/Aid certification, or ability to obtain within 4 months of employment, and maintain CPR/First Aid certification


What Makes You Stand Out

  • Prior experience working with adults who have chronic mental illness
  • Valid drivers license and ability to meet agency driving requirements
  • Prior experience with health care documentation


Competitive compensation and benefits package including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Paid time off
  • Paid holidays
  • Staff development and training
  • Sign-on bonus of up to $1,000 available
  • Shift differentials up to an additional $1.50/hour


Additional Information

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job posting are not considered the minimum requirements necessary to perform the job, but rather as guidelines. A complete list of job duties may be requested at any time during the job application process. Offer of employment contingent upon successful completion of criminal background checks and drug screening. EEO Employer/Protected Veteran/Disabled

Primary Contact


Chelsea Greene

Director of Human Resources, Human Resources










Job Details


Health Care
Human and Social Services


Dubuque, IA


First Shift
Second Shift
Third Shift
12 Hour Shift
Rotating Shift

Job Type



Full and Part Time


Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
PTO (Paid Time Off)
Paid Holidays



High School/GED

Company ID


Job REQ #

# Positions


Start Date


End Date


Featured Job




TH Comments

Share this Job

Similar Jobs

CNA/CMA Full Time 12 hour shifts

Luther Manor Communities

Asbury, IA


May 28

Posted On

Lead Direct Support Professional (DSP)

Hillcrest Family Services

Dubuque, IA


May 27

Posted On

Hillcrest Family Services

About the Company

Founded in 1896, Hillcrest Family Services is a non-profit health and human services provider, accredited by the Joint Commission, that assists children, adults, and families in need of help.  In 2020, we delivered innovative, collaborative, and resourceful care to 30,648 children, adults, and families from 52 Iowa counties, 6 Illinois counties, and 4 Wisconsin counties in an effort to ensure they were safe, secure, and well.  Our nearly 400 Hillcrest team members in 30+ programs served our clients while upholding our core values - Compassion for All, Trustworthiness, Collaboration, and Community InvolvementWith primary programming and administrative offices in Dubuque, Hillcrest also operates programs in Cedar Rapids, Iowa City, Maquoketa, Clinton, Washington, Mt. Pleasant, Wapello, and Ottumwa.

Mission: Meeting people as they are today; Guiding them to where they want and need to be tomorrow. ~Help for today, Hope for tomorrow~