The section head is responsible for planning, organizing, and coordinating an assigned section of the laboratory.  The section head is responsible for ensuring that daily workload is monitored and completed, abnormal results are reviewed and acted upon.  Under the direction of the Lab Director and Core Lab Supervisor, this person is responsible for developing, coordinating, and monitoring new tests, quality control, proficiency testing, competency assessment.  The section head oversees staff and workflow in the absence of management personnel. Assists with the Quality Management Program, patient test management, and ancillary department testing.  Ages served range from newborn to geriatric. 

• Oversees the instruction and orientation of students and employees. 

• Maintains the assigned section to conform to appropriate regulatory agency standards. 

• Ensures functionality of laboratory instruments and availability of supplies and reagents.   

• Can perform job descriptions of lab assistant, MLT, MT, duties of the laboratory director and supervisor, and any other duty as assigned.    

• Communicates with physicians, ancillary caregivers, and the laboratory leadership team.  

• Assists with the preparation of the annual capital equipment budget and identifies department needs.   

• Ensures proper procedures are followed. 

• Ensures that procedural performance and behavior of lab personnel, under assigned section, does not result in physical or psychological discomfort to the patient, others associated with patients, or staff members.  

• Ensures that accurate test results are obtained promptly so proper treatments can be implemented. 

• Keeps the section in a state of readiness to meet the accrediting standards for unannounced inspection. 

• Assigns and monitors workflow within assigned section of the lab. 

• Provides input for annual performance evaluations and disciplinary actions as requested. 

• Maintains a current procedure manual that complies with the laboratory document control system.  Oversees the procedure review process for the assigned section. 

• Responsible for the proper maintenance, use, and care of laboratory equipment, materials, and supplies for section under their direction. 

• Demonstrates competence with the PeopleSoft system and any applicable websites and uses them to maintain adequate supplies and reagents for their area of responsibility. 

• Maintains unit specific competencies and participates in review of competencies.  Organizes and executes skills days/events for supervisor or director approved tests. 

• Identifies opportunities to improve patient care and utilize evidence-based resources.   

• Maintains knowledge of equipment and continuously learns new technology and is able to trouble shoot equipment, report malfunctioning equipment and ensure its repair and return to service. 

• Monitors external survey submissions and participates in investigations of errors and failures. 

• Monitors reagent and quality control inventory and performs lot to lot comparisons and overlaps. 

• Performs or oversees any applicable audits. 

• Oversees staff and resolves issues as needed during scheduled shifts in the absence of management personnel. 

• Maintains an extensive knowledge of any section-specific computer applications and participates in application maintenance as required. 

• Performs investigations into any errors, trends, and shifts identified. 

• Demonstrates and actively promotes an understanding and commitment to the mission of MercyOne through performing behaviors consistent with Trinity Health Values. 

• Maintains a working knowledge of applicable Federal, State and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standard of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behaviors. 

Schedule: Full Time Days with rotating on call responsibility.

• Medical Technologist or Medical Laboratory Technician (ASCP or equivalent), as defined by CLIA ’88 standards. 

• Three to five years of clinical experience as a medical technologist is preferred. 

• Must be familiar with advanced chemistry, biology, microbiology, physics, hematology, immuno-hematology, math, and statistics. 

• Must have excellent communication skills and knowledge of terminology to conduct discussion of technical matters.  

• Must be comfortable operating in a collaborative, shared leadership environment. 

• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission and vision, goals, and values of Trinity Health.