Network Administrator

Job Overview

MAJOR DUTIES AND RESPONSIBLITIES

• Administration & Maintenance
• Install, configure, and maintain network hardware (routers, switches, firewalls, wireless access points).
• Manage DNS, DHCP, Active Directory, and VPN services.
• Apply patches, updates, and firmware upgrades to network devices.
• Maintain accurate records of network configurations and procedures.
• Monitoring & Troubleshooting
• Monitor network performance, bandwidth usage, and connectivity.
• Respond to incidents, outages, and help desk escalations in a timely manner.
• Conduct root cause analysis for recurring issues and recommend fixes.
• Security & Compliance
• Implement network security measures including firewalls, antivirus, and access controls.
• Support compliance with organizational policies and standards (e.g., SOC2, ISO, HIPAA).
• User Support & Collaboration
• Provide Tier 1/2 technical support for network issues.
• Assist end-users with connectivity and access requests.
• Provides second level support for issue resolution across the network and systems environment
• Planning and project management for Network capabilities and projects
• Identify opportunities to improve network performance and reliability

EDUCATION REQUIRED:

• College degree in Computer Science or equivalent.
• 2+ years’ experience supporting Windows Servers in a multi-site environment is desired.
• Advanced technical knowledge of Windows Server 2008 / 2012 is necessary.  MCITP and/or MCSE certification preferred.
• Advanced technical knowledge of WAN/LAN/VPN concepts. CCNA level experience is mandatory.  CCNA certification preferred.

 EXPERIENCE REQUIRED:

• 2+ years’ experience supporting Windows Servers in a multi-site environment is desired.
• Advanced technical knowledge of Windows Server 2008 / 2012 is necessary.  MCITP and/or MCSE certification preferred.
• Advanced technical knowledge of WAN/LAN/VPN concepts. CCNA level experience is mandatory.  CCNA certification preferred.
• Knowledge of ITIL methodology desired.
• Proven troubleshooting skills.

 OTHER SKILLS REQUIRED:

• Strong problem-solving and time management abilities
• Excellent communication, facilitation, and stakeholder management skills.