JOB POSTING IS EXPIRED
Development Office Support Specialist

Job Overview

Job Posting: Development Office Support Specialist
Full-Time | Non-Exempt | Reports to: Development Director
Location: Divine Word College, Epworth, IA

Make a difference every day. Join our mission.

Divine Word College is seeking a highly organized and dedicated individual to serve as a Development Office Support Specialist. In this vital support role, you will be an essential part of a team that fosters relationships with generous donors and supports the mission of educating future missionaries.

As the Development Office Support Specialist, you will handle day-to-day clerical tasks, provide exceptional support to visitors and donors, and ensure smooth processing of donations and Mass intentions—all while upholding the confidentiality and integrity of our mission-focused work.

Key Responsibilities:

Office Support & Visitor Assistance

• Greet and assist visitors at the front entrance, helping with Mass requests, Mission League information, and donations.
• Answer phone calls, reserve meeting rooms, and take minutes at Development Office meetings.

Mail Handling & Data Entry

• Collect and sort incoming mail; log and process donations with accuracy and efficiency.
• Enter donor information into the database and generate deposit records and thank-you letters.

Obituary Monitoring & Remembrance

• Monitor local obituaries to update donor records and ensure deceased benefactors are honored in the chapel’s Book of Prayer and with special correspondence to families.
• Coordinate All Souls’ Day mailings for those grieving recent losses.

Donor Club & Mass Intentions

• Support Monthly Donor Club communications by preparing mailing lists and materials.
• Serve on the Mass Distribution Committee and manage Mass intentions received by mail.

Database Management & Reporting

• Maintain accurate donor records, resolve duplicate entries, and prepare mailing lists and reports.
• Assist with Development Office special events and outreach initiatives.

Additional Support

• Provide occasional assistance to the Vietnamese Outreach Office.
• Help with special event coordination, including occasional evening or weekend hours (eligible for overtime).

Qualifications:

• High school diploma or equivalent required; clerical training or relevant experience preferred.
• Strong attention to detail, communication, and organizational skills.
• Proficiency with Microsoft Word, Excel, and donor database software (Donor Perfect preferred).
• Ability to handle confidential information with professionalism and integrity.
• Willingness to work collaboratively in a mission-centered environment.

Join Our Team

If you’re looking for a meaningful role in a welcoming, mission-driven community, we’d love to hear from you. Help us support those who answer the call to serve others.

To apply, please submit your resume, references and a brief cover letter to Steven Winger, HR Coordinator at swinger@dwci.edu