Housing Property Manager

Job Overview

Housing Property Manager

Position Overview

Housing Property Manager – Catholic Charities of the Archdiocese of Dubuque is seeking a full-time Property Manager for its affordable housing communities in Dubuque.  Property Manager will be responsible creating and maintaining a beautiful and orderly environment for tenants to call home. Responsible for the day to day operations of the sites, including grounds and buildings. marketing, leasing, and supervising the on-site Maintenance personnel and Resident Manager. Property profile includes 93 well maintained units; 81 located in Dubuque and 12 in Waterloo.  Occasional travel will be required. Respond to calls from 24 hour answering service and be available, if necessary to respond to site problems.  Prefer real estate experience; license a plus.

Why Join the Catholic Charities Team

Catholic Charities values work/life balance and self-care for all of our team members.  We are a well-established nonprofit in NE Iowa with an excellent reputation.  The average length of employment of our team members is 7.6 years.  Our mission is to reduce poverty and strengthen families and we help anyone regardless of faith or background. We accomplish this by providing a variety of social services, including affordable housing offered well below market rent levels, so families can save money.  We celebrate when tenants are able to save money to purchase a home!

We offer a highly competitive salary range of $60,000 - $65,000 with annual increases, and a full range of benefits including: 4 weeks of paid vacation time starting in first year of employment, in addition to 2 weeks paid sick time and 10 paid holidays, all available in your first year of employment, 401(k) matching, health insurance, dental insurance, life insurance, long-term disability insurance and flexible spending account.

What you will be doing

1. Greet the public, conduct tours for applicants, conduct applicant interviews
2. Handle new tenant orientations and lease signings
3. Check applicant references, evaluate applications to ensure they meet requirements (income verification, background checks, prior landlord reference, and recommend approval/denial to Housing Director
4. Maintain up to date applicant waiting list
5. Ensure that vacancies are promptly prepared and ready for occupancy; report to the Housing Director delays that could affect occupancy
6. Manage the day-to-day operations of the buildings to ensure cleanliness and safety
7. Manage finances of the property to ensure we are within the approved budget; make recommendations on efficiencies to the housing Director
8. Select, coordinate and oversee all work performed by contractors at the site
9. Report to Housing Director any problems or concerns at the site
10. Receive and record work order and refer to Maintenance Mechanic
11. Prepare and make deposits, record all transactions on small funds (if applicable) and provide to the Housing Director
12. Assist in the preparation of HUD paperwork including Move In, Move Out, Recertification and provide to the Housing Director
13. Be familiar with HUD regulations in order to address tenant questions/concerns
14. Identify needs and coordinate services with residents that enhance dignity, self-reliance and participation in the Kennedy Park West community, including the planning and execution of social gatherings, periodic newsletter/calendar/publication for tenants and staff
15. Perform needed office duties, keep tenant files updated and inform main housing office of changes in tenant information (income, expenses, Move In, Move Out, etc.)
16. Respond to tenant questions and concerns during office hours Monday – Friday 8:30am – 4:30pm.
17. Respond to calls from 24 hour answering service from tenants with urgent needs (i.e., no heat, water leaks, issues with other tenants, etc.). If necessary, be present at site to address these issues or emergencies.
18. Inform residents of policies and procedures for medical emergency responses
19. Oversee building security protocols including locking doors and checking cameras
20. Perform occasional minor repairs as needed in absence of maintenance staff

Qualifications

• Bachelor’s degree preferred; 5 years of related experience in lieu of degree
• Bilingual language skills preferred (English and Spanish), but not required
• Good interpersonal skills, patience in problem solving, ability to work independently, good judgement with people, especially those with special needs
• Prior work experience with limited income families, adults with disabilities, and/or seniors
• Experience supervising others preferred, but will train
• Knowledge of landlord-tenant laws and regulations (will train)
• Solid technology skills and comfort utilizing technology as a significant mode of communication (Google suite, Word, Excel)
• Ability to work independently with minimal supervision, and work collaboratively with the Housing team, and broader Catholic Charities teams
• Possess good oral and written communication skills
• Possess good organizational skills
• Honest, trustworthy, hard-working, reliable, and motivated
• Experience or training in property management and real estate
• Possesses a dedication to advancing the mission of Catholic Charities
•  Possess a strong commitment to Catholic Social Teachings; (for more information) -https://www.catholiccharitiesdubuque.org/about-us/catholic-social-teachings/

Feel free to reach out with any questions you may have to Executive Director, Tracy Morrison at t.morrison@dbqarch.org

If you’re ready to submit a resume, please send to Human Resources Director, Michelle McDonald at  m.mcdonald@dbqarch.org