Account Manager

Job Overview

Paradigm Education Solutions is seeking a motivated and committed Account Manager to join our team. In this role, you will be responsible for generating leads, identifying opportunities, closing smaller deals, handing off larger opportunities to the Business Development team, and providing post-adoption customer support. This position is based at our home office in Dubuque, Iowa. Remote work is not available for this position. Salary is commensurate with experience.

What Will You Do?

As an Account Manager your daily focus will be managing customer needs, researching lead sources, following up on marketing generated leads, and capturing contact information in Paradigm's CRM. This individual will gain a deep understanding of the prospecting need for each market and discipline through market research. This position will be responsible for validating and nurturing leads to be demo ready, by gaining an understanding of their unique needs and creating a foundational relationship with all potential and existing customers.

The Account Manager will work with marketing communications in recommending marketing campaigns, as well as providing content ideas for social media campaigns. This individual will also identify events (in person, virtual, and hybrid) for evaluation.

Who Is Paradigm Education Solutions?

Paradigm Education Solutions is a division of Kendall Hunt, www.kendallhunt.com headquartered in Dubuque, IA. Paradigm delivers educational technology that blends engaging instruction with hands-on learning experiences. This approach accelerates skill development, challenges students to think like professionals, and provides context for how students' skills are relevant in the real world. Our learning solutions for computer technology, health careers, business technology, and career development support learners in thousands of post-secondary programs, K-12 institutions, correctional facilities, and workforce programs nationwide.

Visit our website at www.paradigmeducation.com to learn more.

Who Do We Need?

• Someone who will achieve sales goal
• Someone who provides exemplary customer service
• Someone who can track competitive adoptions across territory
• Someone who can develop a strategic territory plan focused on retaining existing business and taken competitive business to achieve revenue targets as assigned
• Someone who can utilize CRM to manage all leads, opportunities, and products
• Someone who has a bachelor's degree and sales experience
• Someone who can work closely and proactively with the Business Development Specialist, marketing, and product groups
• Someone who likes bonus potential on top of an hourly wage

Why Us? We Understand It's More Than Just a Job!

Choosing a career path can be one of the most important decisions in one's life. Work is part of a person's identity. People need compelling reasons to remain at a job and a company day after day, year after year. As you consider a career change, we understand the benefits an employer offers are just as appealing as the job itself.

Our companies offer -

• Job Stability. Kendall Hunt and their family of companies have been around for over 75 years
• Career Growth. Gain some great experience to promote to higher roles - many of our leadership and upper management staff worked their way up in our family of companies
• Affordable medical, dental, and vision insurance with Company paid life insurance, short term and long term disability
• Generous company match on 401(k) plan, as well as profit sharing
• A generous PTO package at hire, plus paid holidays
• Scholarship and tuition reimbursement

HRDept@kendallhunt.com

An Equal Opportunity Employer