Front Desk Assistant

Job Overview

Job Overview
We are seeking a dedicated and professional Front Desk Assistant to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, proficiency in various office software, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette.
• Perform data entry, filing, and clerical duties to support office operations.
• Maintain accurate appointment calendars and schedule meetings as required.
• Handle customer inquiries and provide support with a focus on delivering outstanding service.
• Ensure the front desk area is organized and presentable at all times.
• Support office management functions, including inventory management of supplies.

Qualifications

• Previous experience in a front desk or receptionist role is preferred.
• Bilingual abilities are a plus to enhance communication with diverse clientele.
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent organizational skills with the ability to manage time effectively and prioritize tasks.
• Experience in customer service or support roles is essential for this position.
• Familiarity with clerical duties such as filing, data entry, and calendar management is required.