Front of House Manager

Job Overview

We are seeking a motivated and experienced Front of House Manager to lead our team and ensure smooth day-to-day operations. This role is ideal for someone who thrives in a fast-paced environment, excels in customer service, and takes pride in team leadership and operational excellence.

Key Responsibilities

• Oversee daily front-of-house operations and ensure seamless service during shifts

• Manage reservations and walk-ins, balancing flow and customer experience

• Lead, train, and support a small FOH team to maintain high standards of service

• Create and manage employee schedules efficiently and fairly

• Coordinate and execute special events in collaboration with the kitchen and ownership

• Maintain inventory of front-of-house products and supplies; manage ordering and stock rotation

• Act as a brand ambassador—connecting with guests, building rapport with regulars, and fostering community engagement

• Address and resolve guest concerns professionally and promptly

Qualifications

• 2+ years of restaurant expeierence preferred

• Strong leadership and communication skills

• Excellent organizational and multitasking abilities

• Experience with POS systems and reservation platforms

• A customer-first mindset with a passion for hospitality

• Familiarity with local food and beverage trends a plus

• Availability to work mornings, and weekends.

What We Offer

• Support from the Offal Food Group Management team

• Team-oriented work environment

• Opportunities for growth and professional development

• Competitive compensation

• Staff discounts and other perks

• Paid Time off + Paid Holidays

To Apply:
Please send your resume to ottos@ottosgalena.com