Operations Manager

Job Overview

About Operation Empower

Operation Empower is a mission-driven nonprofit organization dedicated to advancing the well-being of individuals and families through accessible social services, mental health support, and community engagement. We believe in a future where everyone has the resources and support needed to thrive.

Job Description

We are seeking a highly organized and mission-driven Operations Manager to join our team in a flexible full-time or part-time role (20–40 hours per week, with opportunities for growth as our organization expands). This pivotal position offers the chance to make a lasting impact by overseeing the seamless operation of our recovery housing and support programs, ensuring exceptional service delivery and a nurturing environment for clients and staff. Whether you prefer the flexibility of part-time hours or the deeper engagement of a full-time commitment, this role allows you to align your passion for addiction recovery with your lifestyle, while contributing to our mission-driven work. The ideal candidate is proactive, detail-oriented, and a strong leader with excellent problem-solving skills.

Responsibilities

• Oversee daily operations of recovery housing and support programs to ensure high-quality service delivery
• Manage facility maintenance, safety, and compliance with Iowa state regulations for recovery housing
• Monitor operational budgets, ensuring effective resource use and financial sustainability
• Ensure compliance with state, federal, and HIPAA regulations, including licensing and safety standards
• Monitor program performance metrics (e.g., client satisfaction, housing occupancy) and propose improvements
• Respond to operational challenges or emergencies with timely solutions
• Promote an inclusive, recovery-focused environment with cultural sensitivity

Requirements and Skills

• Bachelor’s degree in Business Administration, Nonprofit Management, Social Work, or related field; Master’s degree preferred
• 1+ year of experience in operations management, ideally in nonprofit, social services, or recovery-focused settings
• Strong organizational, leadership, and problem-solving skills with the ability to manage multiple priorities
• Ability to collaborate effectively with a multidisciplinary team
• Knowledge of or willingness to learn Iowa’s recovery housing and social service regulations
• Valid driver’s license and insurance for occasional transport needs
• Proficiency in Microsoft Office Suite

What We Offer

• Health & Wellness: Dental insurance, vision insurance
• Paid time off (PTO)
• Paid Holidays
• Work-Life Balance: Flexible part-time hours in a supportive, mission-focused environment
• Additional benefits discussed at the offer stage

Operation Empower is an equal opportunity employer, and we warmly encourage candidates from diverse backgrounds to apply, as we are committed to fostering an inclusive and equitable workplace.