OPERATIONS & DATA COORDINATOR

Job Overview

Department: Operations / E-Commerce
Reports To: Director of Online Operations

About DDI

Double Dragon International (DDI Inc.) is a family-owned, Midwest-based company with a growing portfolio of consumer brands including Backyard Expressions®, Humane Way®, Legacy®, Trophy Slayer®, BE Green Living®, and others. We design, source, and distribute products nationwide through major retailers and online partners.

Position Summary

DDI is looking for a highly organized and detail-oriented Operations & Data Coordinator to support order processing, product setup, data accuracy, and shipment coordination across multiple brands. This role is ideal for someone with a strong administrative background who enjoys working with data, systems, and cross-functional teams.

The position plays a key role in ensuring information is entered accurately, records are kept clean and consistent, and orders and shipments move smoothly from partners to our warehouse and out to customers.

Key Responsibilities

Order & Data Entry

• Accurately enter and maintain purchase orders, production orders, and sample requests
• Verify quantities, item numbers, dates, and shipping details
• Maintain organized digital records and spreadsheets

Product & Information Maintenance

• Set up and update product records in internal systems and partner portals
• Maintain consistency of descriptions, specifications, images, and part numbers across platforms
• Organize and manage image and document libraries

Shipping & Coordination

• Work with internal warehouse and shipping teams to coordinate outgoing orders
• Assist with preparing and reviewing shipping documents
• Track shipments and follow up on delivery status or issues

Administrative & Process Support

• Support multiple brands and departments with data cleanup, audits, and updates
• Assist with system migrations, product launches, and seasonal transitions
• Help improve organization, documentation, and standard operating procedures

Qualifications

• 2+ years of experience in an administrative, clerical, operations, or data coordination role
• Strong attention to detail and accuracy
• Comfortable working in Excel, databases, and business systems
• Highly organized with strong follow-up skills
• Clear written and verbal communication
• Ability to manage multiple tasks and deadlines

Ideal Candidate Profile

• Enjoys working with structured data and systems
• Process-oriented and dependable
• Comfortable coordinating with multiple departments (sales, operations, warehouse, marketing)
• Looking for a stable role with growth potential in a multi-brand organization

Why Join DDI

• Family-owned company with a long-term, people-first culture
• Exposure to multiple well-known consumer brands
• Opportunity to grow into operations, supply chain, merchandising, or e-commerce roles
• Hands-on, collaborative environment where accuracy and ownership are valued

Benefits

• Competitive pay package with immediate bonus potential
• 15 days vacation in year one
• 401K with up to 4% matching funds
• United Healthcare Plan with Vision and Dental options
• Attractive work environment