Table Games Dealer

Job Overview

Q CASINO + RESORT

Table Games Dealer

BASIC FUNCTION

Deals assorted games such as blackjack, poker, roulette and/or craps to players according to the policies, procedures and IRGC gaming regulations.

ORGANIZATIONAL RELATIONSHIPS

• Reports to: Casino Operations Shift Managers/ Table Games Leads
• Supervises: N/A

HOURS OF WORK

• Monday - 6:00 PM - 2:00 AM
• Tuesday - 6:00 PM - 2:00 AM
• Wednesday - Off
• Thursday - Off
• Friday - 6:00 PM - 2:00 AM
• Saturday - 6:00 PM - 2:00 AM
• Sunday - 6:00 PM - 2:00 AM

SPECIFIC DUTIES AND RESPONSIBILITIES

• Deals standardized, smooth and mechanically efficient games to players.
• Responsible for exchanging chips for currency.
• Completes fill and credit transactions.
• Responsible for verifying fills and credits with supervisors.
• Responsible for accurately collecting and paying wagers.
• Provides and promotes positive customer relations supported by employee quality service.
• Ensure honesty and integrity of all table games during assigned shift.
• Responsible for the protection of company assets as it relates to table games.
• Reports suspicious activity and customer behavior to supervisors.
• Responsible for maintaining a consistent pace on assigned games.
• Other duties as assigned.

EDUCATION, TRAINING AND EXPERIENCE

• High School Diploma

STANDARDS OF PERFORMANCE

• Good oral communication skills.
• Excellent customer service skills.
• Reasonable knowledge of applicable mathematical skills.
• Must be able and willing to work non-traditional schedules, particularly nights, weekends, and holidays.
• Must be able to stand for long periods of time.
• Must be knowledgeable of IRGC rules and regulations.
• Must be knowledgeable of DGP&C internal controls.
• Must possess a valid IRGC gaming license.

MENTAL AND PHYSICAL REQUIREMENTS

• Standing for extended periods of time.

WORKING ENVIRONMENT AND CONDITIONS

• Inside working environment.
• Exposed to cigarette smoke.
• Loud noise levels.
• Irregular work schedules, including nights, weekends, and holidays.

EQUIPMENT AND TOOLS

• General office equipment