Supervisor, Patient Access-full time-Silvis

Job Overview

Join the MercyOne Family! We are looking to hire a Supervisor in Patient Access

As a Patient Access Supervisor at MercyOne, you will  Frontline, department-based role that supervises daily functions of assigned area(s). Provide clear direction & manages / advances people, processes, structures & / or programs that support direct / indirect care. Demonstrate behaviors in alignment with culture & creates / supports comprehensive strategies & measures progress to achieve desired outcomes.

Work Focus:
Responsible for the daily operations & the oversight of staff.
Supervisors work in collaboration with department managers to manage staff & department effectively.
Participates in & contributes to the performance management/review process.
Implements departmental plans & priorities identified by accountable leaders.
May participate & recommend in the hiring & selection process.
Responds promptly & directly to meet or exceed customers’ needs.

Process Focus:
Follows standards of performance & work processes in designated areas.
Coordinates staff scheduling & assignment. Reviews & approves administrative functions (time, payroll, expense).Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards.

Communication:
Employs effective & respectful written, verbal & nonverbal communications;
Develops an environment of mutual confidence & trust through collaborative relationships;
Effectively communicates goals, standards, program expectations, service performance & how the work serves Trinity Health objectives;
Proactively recognizes, addresses & / or escalates organizational, operational, or team conflicts.

Key skills:

Flexible, Good communication is a key. Able to multi task.  Organized, adaptable and Dependable

Schedule:

• Full time
• Variable hours that require flexing to meet the needs of 3 shifts Being on call is a requirement Travel between two campus (Silvis and Aledo)

Pay:

$22.16-33.24

Minimum Qualifications 

• High school diploma or equivalent.

• Two (2) to three (3) years experience working in a Pre-service or Patient Access operations with supervisory or lead responsibilities.

• Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year of hire.

Additional Qualifications (Preferred) 

• Associate degree

• Patient accounting experience

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One!