Claims Advocate

Job Overview

TRICOR Insurance, LLC is growing and we’re looking for a Claims Advocate to support our clients through the claims process with confidence, clarity, and exceptional service. This role is ideal for someone who enjoys problem‑solving, building relationships, and guiding clients through complex claim situations. You will work closely with Producers, Account Managers, and carrier partners to ensure timely, accurate claim resolution.

Why TRICOR
TRICOR is a leading Midwest insurance organization committed to professional growth, collaboration, and work‑life balance. We offer a supportive, inclusive culture where employees can make a meaningful impact.

What You Will Do:

• Manage, enter, and process claims accurately in the Applied EPIC system
• Guide clients through the claims process and advocate on their behalf
• Communicate with clients, internal teams, and carrier claim representatives
• Monitor claim progress to ensure timely, high‑quality service
• Conduct claim audits for clients, carrier books, and special projects

Who Thrives in This Role:

• Strong communicator who builds trust with clients and partners
• Organized and able to manage multiple priorities
• Confident problem‑solver who can navigate complex claim situations
• Detail‑oriented with a high level of professionalism and integrity
• Collaborative, adaptable, and committed to continuous learning

Required Experience:

• Bachelor’s degree and 3+ years of related experience, or equivalent
• Experience with Property & Casualty Liability and Workers’ Compensation claims
• Insurance license or ability to obtain upon hire
• Strong written and verbal communication skills
• Proficiency in Microsoft Office
• Ability to manage multiple deadlines and maintain confidentiality

Nice to Have:

• Professional designations (ARM, CPCU, CIC, CRM, AU, AIC, AAI)
• Experience with Applied Systems – EPIC
• Knowledge of insurance industry regulations and claim processes

What We Offer:

• Full‑time role in a stable, growing company
• Competitive salary
• Health, dental, vision, life insurance
• 401(k) with employer match
• Paid Time Off
• Opportunities for professional development
• Supportive and inclusive culture

​​​​​​​EQUAL OPPORTUNITY EMPLOYER
TRICOR Insurance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.