Inside Sales / Sales Support

Job Overview

We are seeking a friendly, organized, and dependable Inside Sales/Sales Support person to be the first point of contact for our customers on site. This position plays a vital role in delivering outstanding customer experiences and supporting our sales and production teams.

• Answer product questions and guide customers through the ordering process
• Handle order intake and help prepare estimates and invoices
• Communicate with internal teams to ensure timely production and delivery
• Provide updates on orders, resolve concerns, and manage follow-ups
• Assist with basic administrative tasks such as filing, scheduling pickups, and tracking orders
• Execute initial e-commerce purchasing processes on our platform
• Compile reports for Senior Leadership Team and/or Account Executives
• 1+ year of customer service experience (preferred)
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Comfortable using office software and learning order entry systems
• Friendly, professional demeanor and a team-first attitude