Insurance Account Manager – Transportation

Job Overview

We’re looking for Transportation Account Executives and Account Managers to join the team in our Dubuque office!

TRICOR, LLC Account Executives (AE) thrive under pressure, are personable, and have an entrepreneurial spirit. Their primary responsibilities are providing front-line expertise in assessing client needs in return for designing insurance plans and recommending coverages to clients, alongside the day-to-day customer service. AE's are client-facing focused team members with a solid understanding and years of experience with various business line products, know how to partner with clients to assess needs, and always offer the best solutions for comprehensive coverage. AE's may work side-by-side with an agent and/or have sole ownership of TRICOR house accounts. AE's also thrive in our mentorship program, helping new employees build their knowledge and skill-set. The ideal AE is self-motivated and proactive, intent on providing exceptional day-to-day customer service to maintain and exceed TRICOR, LLC's reputation, and service standards.

TRICOR, LLC Account Managers are responsible for all aspects of client account servicing, maintaining, and on-boarding clients with their insurance knowledge and professional communication skills. The Account Manager (AM) is committed to the department procedures and agency automation system to organize client files and work with the Account Executives (AE) and other sales staff to accomplish this. Account Managers will have a continuous learning mindset, proactively developing their understanding of insurance products and services. The ideal AM is an organized self-starter that flourishes in working in a customer service role, working directly with our clients and our sales team.

Who will love this job

A Teammate, you are surrounded by specialists and professionals in the industry who all strive meet client’s needs and goals together to bring the most value to the client.
A Relationship builder, you build relationships based on integrity and you treat your clients, co-workers and co-partners fairly, honestly and professionally.
A Goal setter, you continuously look or ways to improve what you do and how you do it. You evaluate your value in both skills and performance and strive to learn more and grow, set personal challenging goals and search for new opportunities to succeed.
A Servant leader, you believe what is best for your client is best for TRICOR, LLC. You are empowered to personally meet the needs of your clients.
A Giver, you give back to the communities in which you live and work. You dedicate your time, talents and money to make a difference.
A teacher, you help clients understand coverage available, their risk, their current coverage and resolutions to protect their assets.

Why Join TRICOR?

• Flexible scheduling with a strong work-life balance
• Health, Dental & Vision Insurance
• HSA/HRA options
• 401(k) Retirement Plan with access to a Certified Financial Planner
• Technical training, mentorship, and career development
• Opportunities for advancement
• Family-owned culture focused on employee success

What an AE will do

• Ability to pre-qualify prospects by doing a risk assessment
• Leveraging your expertise, you will use our risk assessment process to easily offer new and/or different coverages to current clients
• Provide expert knowledge around analyzing and comparing insurance plans to determine suitability for clients of all sizes
• May have sole sales and service ownership over TRICOR House Accounts.
• Focus on client service and retention
• Establish & maintain close relationships with clients, insurance carriers/underwriters to maximize your effectiveness
• Timely and accurate client file documentation
• Review & evaluate new and existing accounts
• Complete & submit applications
• Provide mentorship and/or training to new employees
• Promote TRICOR, LLC in our community

What an AM will do

• Focus on client service and retention
• Establish & maintain close relationships with clients, insurance carriers/underwriters to maximize your effectiveness
• Timely and accurate client file documentation
• Review & evaluate new and existing accounts
• Complete & submit applications
• Re-actively update and/or add new coverage based on customer request
• Further develop through continuing education insurance knowledge
• Promote TRICOR, LLC in our community

We value diversity and believe forming teams in which everyone can be their authentic self is the key to our success. We encourage people from underrepresented backgrounds and different industries to apply. To learn more about TRICOR, LLC and to apply visit our Careers page at www.tricorinsurance.com/tricor-careers.

Come join us, to experience what the best work of your career could be like!