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Healthcare Customer Service Intern - Summer 2027

Medline Industries

5 Positions

ID: R2616839

Posted On 09/15/2026

Refreshed On 10/16/2026

Job Overview

The responsibilities of the position include:

  • Shadowing experienced customer service professionals and learn World Class Service techniques
  • Mentoring and networking opportunities with leadership
  • Assisting hospitals, clinics, and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and more.
  • Responding to routine and some non-routine, more complex customer service inquiries and problems via telephone.
  • Reviewing customer's service needs and referring to other service departments for follow-up as needed.

Qualifications:

  • Junior standing with 3.0 minimum GPA preferred
  • Ability to travel for job shadowing or mentorship programs (within state and out of state)
  • Active interest in the Healthcare industry preferred
  • Excellent organizational, planning, communication and follow-up skills required
  • Must have a bias toward action, quality service and be results oriented
  • Proficient with Microsoft Office Suite including Excel, PowerPoint and Outlook
  • Ability to work a hybrid office schedule (some days worked at home)
  • Unrestricted permanent US work authorization

Primary Contact

1769616639587

Tia Zelek

,

Phone

Phone

Phone

Fax

tazelek@medline.com

Email

False

False

False

Job Details

Location

Dubuque, IA

Job Type

Seasonal

Full/Part

Full Time

Company ID

1150

Job REQ #

R2616839

# Positions

5

Start Date

20260915

End Date

20270531

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Medline Industries

About the Company

Medline's Dubuque office serves as the primary contact center for the Northfield, Illinois based company. Opened 20 years ago with a staff of just 25, Medline Dubuque is currently home to over 500 employees, and we anticipate this growth to continue. Medline has a family environment, where work is made FUN and people are RARE. We have an extraordinary team and are looking for exceptional people to join us!

For more information on Medline Industries, Inc., feel free to check out our website at www.medline.com.