Email & SMS Operations Manager

Integrated Marketing Solutions (IMS) offers a range of alternative media management and consulting solutions. We are hiring a Manager of Email and SMS Operations to strategically lead the direction and execution of email campaigns for IMS.

What You’ll Do:
You’ll manage and lead the Email Development Team responsible for configuring and working in Bloomreach, and coding and sending emails and SMS. In addition, you’ll also be responsible for:
• Establishing technical direction for our emails and SMS.
• Serving as an expert in tools used to manage and send emails and SMS.
• Managing the work being done by Email Developers and Email Coordinators.
• Guiding the team doing regular maintenance and updates to the different email programs and tools.
• Ensuring the email team produces and maintains clean, efficient and standards-compliant code for existing and new platforms.
• Researching best practices for email design and tools and actively distributing that information to team members as needed.

What It Takes:
We need a motivated professional with email and SMS marketing experience. Ideally you will have a Bachelor’s degree in a Business or IT field and 3+ years’ of related experience. In addition, we are looking for:
• Experience with leading a team
• Experience in Bloomreach (Campaign)
• Working knowledge of HTML, CSS and SQL
• Proficiency in Microsoft Excel
• The ability to prioritize and work in a fast- paced environment
• The willingness and ability to respond to changing circumstances and expectations readily