Job Overview

This position is two-fold: Service Coordinator and Service Billing Specialist. As a Service Billing Specialist, you will work directly with customers to provide quality service as part of the Harris Team to ensure our customers receive the services needed in a timely and organized fashion. As a Billing Coordinator, you will be responsible for overseeing the service billing process for our customers in a timely and accurate manner.

Responsibilities:

Review work orders for complete and accurate information.

Determine work order requirements and priority. Communicate those requirements with Shop and Parts managers.

Process daily work orders, billing and warranty claims in a timely and accurate fashion.

Maintain service board daily and report variances as needed with appropriate team members.

Present as primary point of contact for all service for internal and external Harris customers.

Ensure customer is given the necessary service and follow up to fill their ongoing service needs.

Schedule delivery of private retail customer's cars.

Answer telephone and respond to customer needs timely and professionally.

Effective and accurate computer skills needed to perform lookup and create/maintain service orders.

Proficiency in MS Office (MS Excel & MS Word, in particular)

Must possess a valid driver's license.

For full job description, please go to www.harrisgolfcars.com