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Switchboard Operator – Part Time

MercyOne

1 Positions

ID: 00367940

Posted On 08/05/2022

Job Overview

Department provides 24-hour/7 day a week operation/monitoring of communications center equipment and systems to hospital, client/tenants, affiliated on-campus and off-campus sites.  Provides informational services to general public, all campus and off-campus sites.  Responsible for greeting patients and visitors, providing directions to various areas in the hospital while promoting a positive public image for MercyOne Medical Center. Part time - Friday and Saturday overnight switchboard position.

Provides mailing services and meeting room coordination to hospital, medical clinic, and affiliates. Provides system support for all beeper paging and audiovisual media. Provides Copy Center/Print Shop services to hospital, off-campus, client/tenants. Works under general supervision of Business Support Services Director.
1.    Must have high school diploma or equivalent.
2.    Previous experience in direct customer relations/communications center preferred.
3.    Experience with in Microsoft Office Suite (Word, Excel, PowerPoint, GroupWise) and Internet.

Starting Wage $15.00 base pay; shift differentials; Evenings: $2.25; nights: $4.00 and weekend shift diff of $1.00 extra.

Primary Contact

1682448195899

Jennifer Smith and Jessica Schleuning

Talent Acquisition Partners, Human Resources

563-589-9673 or 563-589-9671

Phone

Phone

Phone

563-589-9671 or 563-589-9673

Fax

jessica.schleuning@mercyhealth.com or jennifer.smith009@mercyhealth.com

Email

True

True

True

Job Details

Categories

Location

Dubuque, IA

Job Type

Employee

Full/Part

Part Time

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
PTO (Paid Time Off)
Tuition Reimbursement


Qualifications

Education

High School/GED

Company ID

1154

Job REQ #

00367940

# Positions

1

Start Date

20220805

End Date

20221009

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MercyOne

About the Company

MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879.  MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation.  MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services.  MercyOne’s 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity.  To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website mercyone.org.