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Hotel Front Desk/Audit

Hilton Garden Inn

1 Positions

ID: 7203

Posted On 08/09/2022

Job Overview

Job Summary:

The Hotel Front Desk Agent will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout.

Duties/Responsibilities:

  • Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.
  • Warmly and professionally welcomes all guests.
  • Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping.
  • Treats requests with professionalism, tact, and a courteous manner.
  • Ensures prompt delivery of final bills to guests.
  • Ensures the lobby and shared areas are neat and orderly.
  • Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events.
  • Maintains knowledge of upcoming events, local area, and hotel offerings.
  • Performs other related duties as assigned.

Hours:

Saturday: 10:00PM-6:00AM

Sunday:  10:00PM-6:00AM

Monday:  10:00PM-6:00AM

Tuesday:  10:00PM-6:00AM

Wednesday:  10:00PM-6:00AM

If you take pride in your place of work and want to contribute your talents to maintaining excellence at Q Casino/Hilton Garden Inn/Houlihan's/Mystique Ice Arena, please complete the application online at www.QCasinoandHotel.com/careers EOE

Primary Contact

1645214653987

Jeanne Hendricks

Human Resources Manager, HR

563-585-2953

Phone

319-480-8933

Phone

Phone

563-582-0139

Fax

JeanneH@qcasinodbq.com

Email

True

True

True

Job Details

Categories

Accounting/Auditing
Casino
Hotel/Hospitality/Tourism

Location

Dubuque, IA

Shift

Third Shift

Job Type

Employee

Full/Part

Full Time

Pay/Salary

$14.00-$15.00

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
PTO (Paid Time Off)
Paid Holidays


Qualifications

Education

High School/GED

Company ID

1070

Job REQ #

7203

# Positions

1

Start Date

20220809

End Date

20221031

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Hilton Garden Inn

About the Company

Hilton Garden