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HR Generalist

Job Overview

Implement current Human Resource procedures to serve internal customers and research options for potential changes to the Human Resource environment. Work closely with all members of HR team to project a unified, professional, positive, and cohesive unit.

Essential Duties and Responsibilities (not in order of priority):

• Work as part of a team to enhance our customer experience with the HR Department.
• Provide incoming and outgoing support to employees.
• Process all FMLA claims and participate in eligibliity determinations.
• Process all STD claims and participate in eligibliity determinations.
• Process all offer letter requests in a timely and accurate fashion.
• Process all letters of reprimands and PIP' in a timely and accurate fashion.
• Process unemployment claims and coach team members in appropriate methods for hearings.
• Assist HR Manager in obtaining statistics and other information relating to human resources.
• Utilize iSolved HRIS software and be able to train others in usage.
• Assist in onboarding for new hires for Dubuque locations as needed.
• Assist HR Manager with employee training, including PowerPoint presentations.
• Be knowledgeable in all areas of Human Resources Administration, including Leaves of Absence, Americans with Disabilities and Unemployment Claims.
• Assist HR Manager with HR research projects.
• Generate/maintain reports and spreadsheets in an accurate and timely manner.
• Scan employee documents into HRIS or other scanning system in a timely manner.
• Stay up to date on Local, State, Federal employment laws and bring forward any forthcoming changes to HR Manager for discussion.
• Collaborate as a team member on wellness program and flu shot clinics.
• Be skilled in the following areas:
  • Ability to promote Professionalism and Pride within the work force
  • Flexibility to adjust to changing priorities on short notice
  • Ability to carry out McCoy Group policies and understand proper protocol
  • Willingness to learn and able to cross train in various areas of the department
  • Communicate and Listen Effectively
  • Ability to maintain clear and accurate records
• Maintain onsite regular attendance as scheduled.
• Participate in process quality improvement activities and department meetings.
• Maintain regular onsite attendance.
• Any other duties as delegated by supervisor.

Work Environment:

• Indoor/office work environment.
• The noise level in the work environment is usually low to moderate.

Physical & Mental Requirements:

• Ability to work under conditions of periodic mental stress.
• Ability to concentrate on several issues at the same time.
• Ability to sit for long durations.
• Must be able to use problem-solving skills, interpret data, organize, and plan and communicate by speaking and writing.
• Must be able to make decisions based on logic and company protocol and procedures, including using chain of command appropriately.
• Ability to travel occasionally.

Education, Skills & Knowledge Required:

• Associates Degree or higher in business or human resources discipline or 5+ years of experience in human resources.
• Must have excellent communication skills and be able to meet department communication requirements.
• Must be organized and possess excellent time management skills.
• Must be accurate with information and reporting.
• Must be able to follow set processes with no deviation unless prior approval from supervisor.
• Must be skilled in customer service relations and act in a professional manner in all facets of customer service.
• Must be able to work independently with minimal supervision.
• Present neat, clean, professional appearance of self and use proper business etiquette.
• Must be skilled in working with and protecting confidential information.
• Must have strong computer skills with Microsoft Office Suites (Excel, Word, Outlook, PowerPoint) and ability and willingness to gain new software skills.
• Must be able to project a positive and upbeat attitude.
• Must be a self-starter and driven to find efficiencies in processes to take on more responsibility.
• Must possess good analytical and logic skills with close attention to detail.
• Excellent project management skills, including the ability to lead, facilitate, and organize.

This job description may be revised at any time as dictated by Customer needs or Management decision.

Affirmative Action/Equal Opportunity Employer — Qualified women, minorities and people with disabilities encouraged to apply.